Reviews
Arrived was greeted immediately, although I arrived
Arrived was greeted immediately, although I arrived early, was processed immediately, Eric was very friendly, courteous and professional. Within an hour I was on my way. Totally happy with the results.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
Careless, sloppy work -did not finish before sending
Careless, sloppy work -did not finish before sending truck home - did not clear the engine code which was still lit up indicating a problem, had to drive right back upon their request and after fighting traffic was told our rep was out to lunch and no one was going to help, got upset and said I wasn't going to wait for him to return from lunch and there must be someone who could help, so one person out a room full all just sitting around eating and yakking, jumped up walked to my truck, stuck a key in and cleared the code which took a few seconds and it was done, he then huffed off without a word and left me standing there with no explanation of any kind, next day manager never returned my call when I had a question
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (941) 275-1267. We hope to hear from you.
Andrew kept me updated while I waited.
Andrew kept me updated while I waited. Very pleasant to work with. He also typically returns calls.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Bradenton. Don't hesitate to call us if you ever need anything. Be safe on the road!
This has been the best experience I have ever had at a
This has been the best experience I have ever had at a Ford Dealership. They were so helpful explained and showed me what was wrong with my vehicle and furnished me with a vehicle to drive while I waited to have another engine replaced in my vehicle which Ford should make a recall.. The Service Department Team are excellent!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
I had a recall on my vehicle and called and spoke with
I had a recall on my vehicle and called and spoke with Andrew in the service department. They set up the appointment and had fast service when I arrived. I received a message with issues with my vehicle and pictures to provide information on things I was unaware of. Not only did they fix 3 or 4 more recalls that I was unaware of they worked with me on my cost and helped me get my vehicle back and repaired in a timely manner. Thank you AutoNation Ford and also a big thanks to Andrew for his kindness and hard work in making me feel respected as a Ford owner. -Robert B
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Everyone was extremely helpful and courteous.
Everyone was extremely helpful and courteous. We really enjoyed our experience and are thrilled with our purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello John, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Service experience was great.
Service experience was great. On time. Explained all findings. Courteous and professional. Would recommend to friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! We appreciate your recommendation of AutoNation Ford Bradenton and we hope to be of service again in the future.
Poor customer service
The service department is a joke. Employees just sitting there talking and not doing their jobs. They don?t answer the phone, they don?t return calls and they are not accountable for their work.
- Customer service 1.0
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lori, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Always friendly and great service!
Always friendly and great service! I would not go anywhere else. Highly recommend this dealer for all your cars service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I was able to make an appointment for the time that was
I was able to make an appointment for the time that was just right for me. When I arrived, I was immediately greeted and I was asked about the services that I needed. They also checked fluids, brakes and other systems. The work was completed in a timely manner while I waited and the cost was also very reasonable. I would recommend AutoNation Ford and I will be returning for future service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Susan, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Bradenton and we hope to be of service again in the future.