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Fritz in Fishers

(267 reviews)
Visit Fritz in Fishers
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(317) 348-2464 (317) 348-2464

Reviews

(267 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Third Great Purchase from Fritz!

This is our family's third purchase from Fritz. They came recommended from our mechanic - and we have not been disappointed. Three great cars, super reliable. The customer service here was great, very straightforward, clear, and a pleasure to work with. Next car, we'll be coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks Kevin! we take great pride in our percentage of repeat customers and do our best to make sure they are satisfied with their experience here at Fritz!

Great Service

My wife and I came to Fritz in Fishers looking at a specific vehicle, and to see how much they could offer us for our car. We ended up going ahead and buying the vehicle. Julian Salcedo made our experience a pleasure, and worked with us as much a s possible. I would recommend that anybody looking to buy a car should ask for Julian at Fritz in Fishers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Michael!

Great Service!!

Amazing experience buying my daughters car. Wendy was quick, knowledgeable, and just made everything quick and painless. Will be going back for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Michelle for your business! It was great to see how happy your daughter was with her new car! Please come see us in the future. ~ Wendy Hudson

Customer service

Very helpful and very nice. People were very friendly. Wasn't like the other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Tracy! We are glad we could be helpful with your car purchase and it was a pleasure doing business with you and your husband. ~ Wendy Hudson

Fritz in Fishers review

Ms. Wendy Hudson at Fritz in Fishers was beyond excellent. She made the normally painful process of car buying enjoyable. Fritz is a great place with excellent people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Colin it was a pleasure doing business with you and your family. Come back and see us again! ~ Wendy Hudson

Excellent customer service.

Dealt with Julian. He went out of his way to give excellent customer service. Couldn't have asked for anyone nicer to deal with. Lot was very clean and organized. All cars looked as described. Easy to work with and very willing to deal to please the customer. I will definitely come back to this dealer and salesperson when I am ready to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Glad to hear Shelly! We appreciate your purchase!

Great Experience at Fritz!

I enjoyed great customer service and found a car that fit my needs. With Dan as my salesman, I couldn't of asked for more. I never felt pressured and he made the buying experience superb! When looking for my next vehicle, I wouldn't hesitate to come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Asher! We really appreciate the kind review. We try very hard to give the best buying experience possible. Come see us again next time. -Dan Serritella

very helpful

Very helpful, helped me get everything in order including full coverage insurance. Process was very quick and customer service was fast and quick. Everyone was very polite. All together very satisfied with Fritz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks for the great review Mitch, it was a pleasure working with you!

outstanding personal service, clean beautiful lot

we will be back to buy another car, no question Have never been treated better in any other dealership. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Cheri! It was an absolute pleasure doing business with you and your husband. I know you drove quite a distance to see us and we really appreciate it. Let me know if there is anything else I can help you with in the future. Thanks again! -Dan Serritella

Great and easy service.

This is a great dealership with everyone willing to help throughout the whole process. I had no trouble and it was very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for doing business with us! Glad the process was easy and enjoyable and we look forward to seeing you in the future. ~ Wendy Hudson