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A Better Way Wholesale

(1,416 reviews)
Visit A Better Way Wholesale
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–6:00pm
Tuesday 8:00am–7:00pm 8:00am–6:00pm
Wednesday 8:00am–7:00pm 8:00am–6:00pm
Thursday 8:00am–7:00pm 8:00am–6:00pm
Friday 8:00am–7:00pm 8:00am–6:00pm
Saturday 8:00am–6:00pm Closed
Sunday 10:00am–4:00pm Closed
2019 consumer dealer award
View 4 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(203) 490-4510 (203) 490-4510

Reviews

(1,416 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of A Better Way Wholesale from DealerRater.

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Best Salesman - Eli

Eli was professional & knowledgeable. Treated us with respect & honestly. Eli is an exceptional salesman. Eli makes you feel welcomed! Will refer family & friends to Eli

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A Great Experience!

The staff at A Better Way Wholesale Autos made buying my first car an easy and enjoyable experience! I am so happy with my car and how helpful everyone was in the process. I definitely recommend buying your next car at their dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A great experience!

This was the most hasslefree experience in car buying. My salesperson, Miguel Luevano was extremely attentive. He listened to to my specification of what I wanted in a used car and found me the perfect sports utility suv/wagan, with great milage and at a good price. I am assuming that all the sales personnel are very good at what they do, but I recommend Miguel. He is courteous and honest. Thank you Miguel.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very pleased with excellent customer service experience

Kile and the rest of the dealership team at A Better Way made my first car buying experience comfortable and easy. The friendly and helpful staff got me into my new car hassle free! I would highly suggest visiting their dealership to anyone in the market for a quality used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Not Good

Horrible cars. Problems from day one. You do not get to test drive the cars. No carfax when asked for it.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. A Better Way Wholesale Autos Team

excellent car with excellent service!!!

i have rated chris specifically at a better way wholesale beacuse he took the time to go through every car i "thought i might want". chris was super professional and very patient with me even after buying my car while waiting on my insurance company.he also printed out not one but two different car fax reports for me. i cant thank him enough!!!! he also went out of his way to tell me of a company where i could get a spare key made for cheap. he went above and beyond for me, besides selling me a great car. my mother bought one here maybe 5 months ago, i bought one about 3, and now im sending my father here to get another! would definitely recommend a better way wholesale!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good Selection And Staff But A Little Chaotic

If I was looking for another used car, I would go again. I was a little surprised about the fact that cars are not keep where you can see them, but are brought to you from a lot located at a different location, so you have to look on line to see what is available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

GREAT USED CAR DEALERSHIP!!

This is a great place to buy a used car!! Friendly staff that are willing to help you!! I will definitely go back when looking for another car... I will refer friends and relatives!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Car Seller?

I drove an hour from my home to the dealership after calling and inquiring about a particular car I had seen on their website and every car selling web site. I had called to verify the car was still for sale and made the trip. I walk in to the store front an hour before they close with my 1 year old son in my arms. My initial impression was chaos and disorganization. Not a single sales person approached me for over 15 minutes. I walked around the entire office several times. I approached the service desk twice. No one asked me anything. I saw people I thought worked there chatting about food and time off. Finally, I approached an employee and asked what I needed to do in order to purchase a car. The salesperson explained to me that I had arrived "too late" and the shuttle to their off site lot was no longer running. I quickly dismissed the thought about taking my 1 year old in my arms in their shuttle because I was not going to take their shuttle. Remember, I had arrived too late. To not make my trip a total waste I asked about the particular vehicle I was there to inspect. After a quick talk to the sales manager, the salesperson returned and informed me that the car had been sold the week prior....Had I not been carrying my 1 year old son in my arms I may have lost all adulting abilities and began a rant on the process to get to the point on their sales floor that I was. Instead, I gave a curt thanks to the salesperson and walked back to my car and drove the hour home. They only seemed to want to sell to people who were uneducated about cars or the sales process. Only go there if you want your time to be wasted and your sense of self-worth to be punished.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Alex, thank you so much for taking the time to give us this feedback. We're so sorry to hear you had such a negative experience with our dealership during your visit. We would love to be able to speak with you regarding your car and make this right with you. Please contact us to reference your review. We would like to help resolve this matter with you personally. We look forward to speaking with you soon. A Better Way Wholesale Autos Team

Excellent...AAA DEAL AND SERVICE...Chris was terrific

I would buy another car there in a second... A chaotic enverionment ,but they know what they are doing... I got a good deal... They are professional and I was impressed with the knowledge of staff and the quality of the process...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.