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A Better Way Wholesale

(1,416 reviews)
Visit A Better Way Wholesale
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–6:00pm
Tuesday 8:00am–7:00pm 8:00am–6:00pm
Wednesday 8:00am–7:00pm 8:00am–6:00pm
Thursday 8:00am–7:00pm 8:00am–6:00pm
Friday 8:00am–7:00pm 8:00am–6:00pm
Saturday 8:00am–6:00pm Closed
Sunday 10:00am–4:00pm Closed
2019 consumer dealer award
View 4 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(203) 490-4510 (203) 490-4510

Reviews

(1,416 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of A Better Way Wholesale from DealerRater.

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Janine Richards

I went there on Saturday it was okay just got the car I went for was going already and updated update their website but besides that I have no problems

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. A Better Way Wholesale Autos Team

Worth the wait; bring a mechanic!

If you want to get a great price on a used vehicle, even lower than KBB, then this is the place. Be prepared to wait.... a long time if it's busy. If you are familiar with body work, and the basics of an engine you will be fine (if not, bring someone who is). You have to ask for the carfax, but they hand it over without a problem. We couldn't drive the car when we first saw it because it had an axle issue when it was transported to the dealership. They assured us it would be get fixed, and that the boot would be replaced. It was also making a sound at the strut mount that Red told us about before we even heard it (impressive). We said we wanted that fixed as well because it was safety related. There was a crack in the windshield and they also replaced that. We had to wait 5 days to get the car, but when we picked it up, we were able to drive it and look at it while it was on the lift and shown the replaced axle and boot cover. They were very concerned and made sure I was happy before they let me take the car. I also asked for the work order for everything that was done, and I received that as well. If you are fair with them, they will be fair with you. Make sure to call before you go to ensure that the car you saw online is still available. Be honest and make your expectations clear and you will have a great experience. My only negative is that the car was not cleaned very well when I picked it up, but Chris and Red warned me that it may not be pristine, so I was ok with it. The mechanical work was the most important to me.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

People everywhere

My experience @abw was good very friendly but the wait too long .Miriam had so much patience with me . The price and service great ??God Blessed .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The purchase of my Volvo

My experience was great there because this was the second car I purchased at a better way from the same sales person (alex), he is a very nice & honest person, I would recommend him to anyone buying a car. Alex knows the business and very helpful helping you to choose a vehicle. I am sure you have a lot good sales people , but he is my choice. Willie D.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2nd time happy buyer

I love my new Chevrolet Equinox . This is the second time I have purchased a car here. They offer quality cars and no hassle pricing

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great place

I love my vehicle. My service guy went above and beyond for me. Ian is the best. He drove over two long hours in traffic just to pick me up. I needed a ride because my husband was unavailable to take me to purchase my vehicle at the time I needed to go. And Ian offered to pick me up. I'm very grateful for him and his services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Patience and empathy spell satisfied customers

Alex and Miriam have exhibited patience while dealing with us. Mike showed empathy---he made our day! His perseverance allowed us to drive away with the car that we'd been waiting for -----for over 33 days. Kudos to all of you. We appreciate what you'd done for us.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service

Chris is an amazing salesperson! Hes very efficient and best of all he goes above and beyond! Excellent customer service not only from Chris but all staff members!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service

As a new customer purchasing my very first vehicle at A Better Way Wholesale Autos, I have to say was such a great experience. All employees that helped me were very respectful and went beyond my expectations getting me a great deal. I want to personally thank Johnny Monell with helping me with the process of purchasing my first vehicle. He made sure that I got the best of the best with deals and keeping me satisfied and updated with all information I needed to know. I highly recommend coming here. Great people, great experience, and great service. Thanks again A Better Way Wholesale Autos, appreciate everything you guys did for me. - Christina D.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Miguel

I had a good experience dealing with Miguel and i would recomended anyone to Better way and go and see Miguel and thank you again Miguel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.