Reviews
Job well done
I had to take my truck in for a couple of nagging issues, they fixed it correctly the first time, had it ready early and good service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glad we could fix the issue! Thank you and we look forward to seeing you again next time!
Owner
Ok exceeded my expectations today. I was half an hour early for 10:30 oil change appointment. They we done at 11:00. I thought that was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Jackie for your kind words! We thank you for your business and look forward to your next visit!
Great Customer Service
I just took my car in today to get my tire replaced, and my oils changed. Candace always takes such good care of me when I go in for service. She is the absolute best!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Mary for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
I scheduled routine maintenance near my home .
Service was excellent from the scheduling through servicing. The service writer was friendly and knowledgeable regarding her job. Work was completed in a fashionable and timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Fast Service
Had to have my airbag fixed because it was in recall. Had it done in a few hours. Staff was nice and helpful while I was there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Shane for your kind words! We thank you for your business and look forward to your next visit!
New F150
Excellent buying process. The sales rep, Taylor Hewitt, was very nice and professional and helped us find the truck we were looking for. Our first buy from Tidwell Ford and it was a pleasure doing business with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Ronnie for your kind words about Taylor! We are very happy to hear that we were able to provide you with an excellent car buying experience!
Truck purchase
Came in looking to purchase a used truck and it had actually sold 2 hours prior. Clinton was very helpful in choosing a new truck for us that was not much more than the used one. His help and attitude to help us was awesome. Also Rodney was extremely great and answered all of our questions. I will defiantly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Hope for your kind words about Clinton and Rodney! It is always great to hear that we were able to make a customer's car buying experience truly exceptional! We thank you for your business and look forward to your next visit!
20K service on my F-150
This was my 20K service and it went very well. I was updated on the progress and the service was completed early. Great experience! I would recommend using Tidwell!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Warren for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!
Ford F-150 Lariat
Taylor Hewitt hooked me up with a great new truck! The Jim Tidwell team is very professional and ready to help out, thanks for the truck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words for our staff, we appreciate it!
Best Ford service in Atl
Comfortable chairs. Big TV's and a well lit comfortable area to wait for extended periods of time. Competitive prices. Recommend for service needs of Ford owners.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Alex for your kind words! We thank you for your business and look forward to your next visit!