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AutoNation Chevrolet West Austin

(1,072 reviews)
Visit AutoNation Chevrolet West Austin
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
New (888) 248-4903 (888) 248-4903
Used (888) 841-5925 (888) 841-5925
Service (888) 485-9183 (888) 485-9183

Reviews

(1,072 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet West Austin from DealerRater.

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Excellent work and great service.

Excellent work and great service. Magnificent attitude of customer service. José is the best worker

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Pacho, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

The customer service we received was top tier.

The customer service we received was top tier. Everyone we worked with made us feel important and made sure we were taken care of. We had a horrible experience at the Chevy autonation North Corpus store the Austin store made sure we were VERY well taken care of. It was 100% worth the 3 hour drive to come up here!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet West Austin. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Overall great experience.

Overall great experience. Jeremy and Jonathan did a great job getting me into a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

HI Roman, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

They treat you very nice, helping you with every step

They treat you very nice, helping you with every step while you shopping For a new car or teuck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

Jeremy was such a pleasure to work with.

Jeremy was such a pleasure to work with. He took the time to explain everything and went above and beyond to make us feel comfortable with our purchase. He is a wonderful salesman and will definitely recommend him to others. He was helpful and did a great job. Josh was also on top of his game. He was honest and trustworthy. They both gave us a world class customer experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our team is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Patrick was great , and the whole team was amazing.

Patrick was great , and the whole team was amazing. They will work there hardest to get you in a vehicle and will leave you with no disappointment!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Marion, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

My experience at AutoNation Chevrolet West Austin was

My experience at AutoNation Chevrolet West Austin was amazing! Carl Brooks is an amazing sales associate and he makes sure to go out his way to give amazing customer service. I would recommend anyone who is looking for a vehicle to refer to Carl Brooks!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Keliss, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

It was a very nice experience.

It was a very nice experience. All of the staffers were very professional and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

Great customer service and satisfaction.

Great customer service and satisfaction. Very happy with experience. Got the deal done. Will recommend to many.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Dylan Ling was incredible and I appreciate his honesty

Dylan Ling was incredible and I appreciate his honesty and support. I will be definitely coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Bianca! Until the next time we meet, take care!