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AutoNation Chevrolet West Austin

(1,087 reviews)
Visit AutoNation Chevrolet West Austin
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
New (888) 248-4903 (888) 248-4903
Used (888) 841-5925 (888) 841-5925
Service (888) 485-9183 (888) 485-9183

Reviews

(1,087 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet West Austin from DealerRater.

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Professional in taking care of sales procedures as well

Professional in taking care of sales procedures as well as follow up for payment paperwork

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Our experience at the dealership was a smooth process and

Our experience at the dealership was a smooth process and the staff was very friendly and helpful. I would recommend them to anyone looking to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Professional staff who never pressured me for anything at

Professional staff who never pressured me for anything at any point during the test drive and subsequent purchasing process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Autonation Chevrolet West Austin have knowledgeable

Autonation Chevrolet West Austin have knowledgeable advisors and GM expert technicians! The waiting area is quite and very relaxing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Jackie, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Salesmen were easy to work with.

Salesmen were easy to work with. I worked with two of them and they both were very accommodating and friendly. They offered drinks on very hot days. Purchase was made very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Excellent work and great service.

Excellent work and great service. Magnificent attitude of customer service. José is the best worker

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Pacho, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

The customer service we received was top tier.

The customer service we received was top tier. Everyone we worked with made us feel important and made sure we were taken care of. We had a horrible experience at the Chevy autonation North Corpus store the Austin store made sure we were VERY well taken care of. It was 100% worth the 3 hour drive to come up here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet West Austin. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Overall great experience.

Overall great experience. Jeremy and Jonathan did a great job getting me into a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

HI Roman, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

They treat you very nice, helping you with every step

They treat you very nice, helping you with every step while you shopping For a new car or teuck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

Jeremy was such a pleasure to work with.

Jeremy was such a pleasure to work with. He took the time to explain everything and went above and beyond to make us feel comfortable with our purchase. He is a wonderful salesman and will definitely recommend him to others. He was helpful and did a great job. Josh was also on top of his game. He was honest and trustworthy. They both gave us a world class customer experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our team is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!