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AutoNation Chevrolet West Austin

(1,087 reviews)
Visit AutoNation Chevrolet West Austin
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
New (888) 248-4903 (888) 248-4903
Used (888) 841-5925 (888) 841-5925
Service (888) 485-9183 (888) 485-9183

Reviews

(1,087 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet West Austin from DealerRater.

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Fast and complete service done to high quality standards.

Fast and complete service done to high quality standards. Truck drives like new after brake flush and 50k mile check up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Chevy AutoNation West Austin stands out as the premier

Chevy AutoNation West Austin stands out as the premier dealership in town, consistently exceeding expectations with their exceptional service. They prioritize understanding and addressing my concerns promptly, always accommodating my schedule for service appointments with efficiency. Their commitment to transparency fosters a trusting relationship, and their willingness to assist ensures that every customer leaves satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I had a wonderful experience buying from AutoNation

I had a wonderful experience buying from AutoNation Chevrolet in Austin. They have exceptional customer service. The car needed minor repairs; they loaned me a very nice vehicle while I was waiting for it. The repairs were done as promised, and I received the car in a beautiful condition, detailed, and with a full tank of gas. It was a pleasure working with Ben, who helped me through the entire process. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Judit! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Great service.

Great service. Would shop there again. Easy to deal with. Jermey B. was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Experience

Great experience! Was able to get what I wanted and great description of the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Madison, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Patrick was very nice and excellent to work with.

Patrick was very nice and excellent to work with. He was very patient through the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Great service and the staff was amazing.

Great service and the staff was amazing. Swayer and Laura helped me get a great reliable vehicle. My kids and I are going to love the room. Excited for our many trips we are planning. Thanks so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Purchased vehicle

The service was excellent, the staff was really helpful they answered all of our questions took the time to explain every single detail their in our purchase process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are pleased to hear you had such a positive experience with us, Karina! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Awesome experience

By far best place I have to purchase a vehicle Jeremy was awesome answered every question I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jonathan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Dealer was proactive in reacting out to me regarding the

Dealer was proactive in reacting out to me regarding the purchase of a new vehicle. I wasn’t planning on buying a new vehicle with new upgrades. They kept me close to my current payment however I felt as though they were trying to get rid of old inventory. I purchased a 2023 Trail Blazer. Hopefully it will work out. They were pleasant and accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!