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Orlando MINI

(84 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(84 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Orlando MINI from DealerRater.

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Bought my MINI here a couple of years ago.

Bought my MINI here a couple of years ago. The buying the experience and both service appointments have met all of my expectations. I would highly recommend this dealership, mainly because of the outstanding personnel

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lehmann, we're delighted to hear that your experiences with both purchasing and servicing at Orlando MINI have met your expectations. Thank you for recommending us and recognizing our outstanding team!

Love the service at Orlando MINI!

Love the service at Orlando MINI! The whole team is very professional. I normally work with Rick and Mikayla and they are wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nancy, we're delighted to hear that Rick and Mikayla have provided you with such wonderful service at Orlando MINI. Thank you for your kind words!

Dealership is excellent in providing service quickly and

Dealership is excellent in providing service quickly and checking all the boxes for being up-to-date. Accommodations while waiting are enjoyable with snacks and TV so even with a minor wait all is good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to hear that you enjoyed the accommodations and efficient service at Orlando MINI. Thank you for sharing your positive experience with us!

It was refreshing dealing with Orlando Mini.

It was refreshing dealing with Orlando Mini. There was no sales pressure at all. I appreciate all the information Connor provided in Sales and Brittany from Finance made everything clear and straightforward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Matt, we're delighted to hear that Connor and Brittany made your experience at Orlando MINI smooth and pressure-free. Thank you for sharing this positive feedback!

I brought my Mini Convertible in for the 10,000 mile

I brought my Mini Convertible in for the 10,000 mile check up and oil change. Once again I was greeted by Matt with the upmost courtesy. I feel very confident bringing my car to Orlando mini even though it is over an hour to get there. I will continue to bring my car there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Regina, we're delighted to hear that Matt and the Orlando MINI team continue to provide you with excellent service. Your confidence in us means a lot, and we look forward to seeing you for future visits!

I have been using Orlando MINI since 2019.

I have been using Orlando MINI since 2019. They’ve been very good to me. They’ve always worked with me with all the issues very professional very personable. My last visit Tiffany was the service rep that worked with me. She went above and beyond and help me with getting my repairs done, my hats off the to the crew. They did a fantastic job and worked with me on pricing so forth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jimmy, we're delighted to hear that Tiffany and the Orlando MINI team have consistently provided you with excellent service since 2019. Thanks for your continued trust in us!

We are a two Mini car family.

We are a two Mini car family. 2013 Mini Countryman and a 2019 JCW Mini Cooper. We have been taking our cars to Fields Mini the entire time and have nothing but glowing recommendations for this location. Tiffany is our service advisor and love working with her. Tiffany’s communication, follow through, passion and willingness to assist make her an asset to the Field’s team. 10s across the board for all her hard work. Plus as a bonus, we can talk about our dogs and cats while working with her which makes the experience more personalized.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Matthew, thank you for sharing such a detailed and positive review! We're delighted to hear that Tiffany has made your experiences at Orlando MINI so easygoing and enjoyable. We'll be sure to pass along your kind words to her and the team.

Always friendly and helped me get my car on the road fast

Always friendly and helped me get my car on the road fast and at a fair price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It was our pleasure to assist you in such a timely and efficient manner! Thanks for choosing Orlando MINI and for noting our competitive pricing!

Having purchased 3 Minis all service at Orlando Mini… My

Having purchased 3 Minis all service at Orlando Mini… My service advisor Tiffany is super helpful and provides awesome customer service. The team there is great! Sincere appreciation….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to hear that Tiffany and the team at Orlando MINI have consistently provided you with excellent service. Your continued support means a lot to us, thank you!

Brian, the service manager provides top notch customer

Brian, the service manager provides top notch customer service and goes the extra mile! Tiffany is a great service advisor too! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Danielle, it's fantastic to know that Brian and Tiffany provided top-notch service at Orlando MINI. Thanks for the high recommendation!