Reviews
Great experience!
Great experience! Matthew, the Service Advisor, was very attentive and knowledgeable. He listened to the issues that I had with my Mini and provided the best recommendations. The waiting area in the Service area has been refurnished recently and it's very comfortable for every one. I definitely would take my Mini for service again to this dealership, because they provide the best service and their employees are very costumer services oriented.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hector, we're glad to know that Matthew and our team at Orlando MINI were able to provide you with the best recommendations for your Mini. We appreciate your feedback about our comfortable waiting area as well! Hope to see you down the road for any of your future needs!
First time
Friendly and pretty quick. I had purchased a Mini but not from them and they were helpful. Nice little snack area. I will be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to know you had a friendly and efficient experience at Orlando MINI! We appreciate your feedback about our snack area too. Looking forward to seeing you again in the future!
Super people doing a super job.
An all around great expierence, facilities are very comfortable and the people are just as great. Super people doing a super job. Keep up the good work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nelson, we're delighted to know you had a great experience at Orlando MINI. Thanks for recognizing our team's hard work and the comfort of our facilities!
1st service appointment
First service appointment with my mini and everything was smooth. Adante was helpful with my questions and made the whole experience pleasant and stress free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great review, Michael! We're glad to hear that Adante provided you with a smooth and stress-free experience during your first service appointment. We appreciate your business and hope to see you again at Orlando MINI!
Great service
I have driven a mini since 2007 and the main reason is the service. Adante is absolutely wonderful in assisting each time I bring my car in for service or repairs. Very knowledgeable, friendly and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Natalie, it's fantastic to hear that we've earned your 5-star rating! We're so grateful for your continued loyalty to Orlando MINI since 2007 and delighted to hear you've found Adante to be knowledgeable and professional. Thank you for trusting us with your vehicle's service and repairs. We hope to see you again!
Great service
Great service, helpful, friendly, knowledgeable staff and technicians, reasonable wait time in comfortable lounge area. My first time visiting Orlando Mini and it won’t be my last.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Catherine, we're delighted to read your comments about our helpful and friendly staff and technicians at Orlando MINI! We're glad you found our lounge area comfortable while waiting for service. Thanks for the great review and we hope to see you again in the future. Safe travels!
Great service
I1 years of great service from Orlando Mini. Thank you Advante and service team! We can put our trust in you. See you next time!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ed, it's wonderful to see your five-star review for Orlando MINI! We are thrilled to hear that Advante and our service team have continued to provide you with great service over the years. Thank you for your trust and loyalty, and we look forward to seeing you next time!
11 Years of Great Service
I have been brining my 2011 mini in for 11 years and always get great service. It was a no-brainer when I got my 2017 countryman that I would do the same. Adante has always taken care of me and my cars. 10 out if 10 would recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review! We are so glad to hear that you had such a successful service experience working with Adante and the Orlando MINI team over the years. Drive safely, and we hope to see you back again down the road!
I like Orlando Mini
Tiffany always helps me with my car. Orlando Mini does a great job keeping my car in top running condition. I had a lot done this time because I put it off. Sorry I waited on fixing the recommended things.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gina - Thank you for leaving Orlando MINI this wonderful review and for trusting us with your vehicle's care. It has been our pleasure to serve you and we know that Tiffany will appreciate the shoutout. Have a great day and keep us in mind for any future needs!
Mini Cooper dealership and Mrs Brooke are amazing
I came to purchase an X 7 BMW SUV, in less than 30 minutes Mrs Brooke tacked everything for me, even before arriving, she gave me a courtesy call, provided me address, setup the appointment, took me for de test drive, she has great customer care skills, awesome product knowledge, this is a customer centered business, this is an awesome team of stars that make you feel part of a great family, all your questions will get nice answers, your requests will be honored, I do recommend this company and Mrs Brooke with high level of enthusiasm
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for this great review of Orlando MINI, Felix! Our team is dedicated to finding the best deals for our clients, so it is exciting to hear that Mrs. Brooke exceeded those expectations. She will appreciate your praise. Enjoy the new BMW X7!