Reviews
Just purchased my third Mercedes from Jeffrey.
Just purchased my third Mercedes from Jeffrey. He’s a gentleman and extremely professional Another great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We cannot express the amount of appreciation and gratitude we have for you. Thank you for always choosing us and for taking the time to recognize Jeffrey. We look forward to the next time we get to see you. Until then, please let us know if there is anything that we can do for you.
Very quick process to get approved and the entire team
Very quick process to get approved and the entire team was helpful and professional! Would recommend to ANYONE!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the amazing review. We look forward to working with you again in the future. Please reach out if you need anything.
I purchased a pre owned 2023 lexus GX 460 from Helms Bros
I purchased a pre owned 2023 lexus GX 460 from Helms Bros in bayside salesman was good the sales manager was firm with the price but on my way out the door he decided to give me a discount ,deal was made transaction is completed while waiting at the salesman desk to get the insurance document I asked for a copy of the car fox, well to my surprise this vehicle was involved in an accident rear ended I was shocked and disappointed I wasn’t informed of this but I learn a costly lesson I expected better from a dealer of this magnitude if I had known about this accident I wouldn’t have made this purchase, so car shoppers remember to ask for the car fox before even starting any transaction, I honestly felt I was tricked because the dealer/salesman must have known about this damage to the vehicle, I’ve purchased several vehicles over the years car salesman tells you what you want to hear, they are always some hidden facts like my car fox.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize you were not informed before leaving a deposit. All our Carfax documents are in each vehicle. We will make a vehicle available as long as we are able to have an understanding of the work that was done. We would never sell a vehicle if the report was structural or safety -only cosmetic and appropriate cosmetic. You were given every opportunity to not proceed with the purchase as we never want a client to not be 100 percent satisfied. My name is Suzanne Cochrane and I am the General Manager here. Please feel free to reach out to me at anytime to discuss further. 718-631-8181
True professionalism friendly and concern for my needs is
True professionalism friendly and concern for my needs is how I would describe my whole experience with the dealership I commend you highly
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul - we appreciate this review. We take our business and how are customers feel about it very seriously. We want you happy and are pleased that you are. Please reach out if there is anything that we can do for you in the future. We hope to see you again.
Kathleen is the best!
Kathleen is the best! She always made time for me and searched high and low to get me the car I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the amazing review. Kathleen works very hard and deserves the recognition. We hope to see you again in the future.
In all my years of buying or leasing cars , this was by
In all my years of buying or leasing cars , this was by far my best experience. Leonard the Salesman & Reggie the finance manager were amazing. I can’t wait to return in a couple of years & buy another car from Helms Bros dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this amazing review. We work so hard to hire only the best staff so our customers get only the very best we have to give. You recognition of Leonard and Reggie means the world to us. We hope to see you again. Welcome to the Helms Bro. Family.
Jeffery was easy to work with and straight to the point
Jeffery was easy to work with and straight to the point listen to my concerns on what I was looking for
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased to have exceeded your expectations. Thank you for recognizing Jeffery's hard work. We hope to see you again, and welcome you to the Helms Bros. family.
Since coming to Helms Bros.
Since coming to Helms Bros. I've had great experiences. Mike Altemora is knowledgable and trustworthy. He made my purchase easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased that you have chooses us for your new vehicle. We work hard to hire only the best, so you, our customer, get the best. Please reach out if there is anything we can do for you.
The best asset for Helms Bros is Jason Chen.
The best asset for Helms Bros is Jason Chen. He is the best! I trust Jason and will always recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so grateful to you for recognizing Jason. He is professional, kind, and an amazingly hard worker. Thank you for recommending him and us. We look forward to seeing you again.
Went there in a time of need and burc and jack took good
Went there in a time of need and burc and jack took good care of my need in a record time .thank you guys
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so pleased to have exceeded your expectations. Thank you for recognizing Burc and Jack's hard work. We look forward to working with you again in the future.