Helms Bros., Inc.

Kathleen was fantastic! She made the whole process very smooth and simple. I would recommend Kathleen and this dealership to any of my friends who are looking for a new Mercedes.

First class everyone that I deal with there. Mike and his team really know what their doing

Mikey is just the best sales person!! We came shopping for a Benz and left a few hours later with a brand new GLC 300 suv.💯💙

This dealership was very professional and patient. They were not pushy and made sure I understood everything about the sale. Everyone was so courteous and knowledgeable and Michael was absolutely a pleasure to do business with. The team was amazing!

had an excellent experience. Thank you to Alex for helping me get what i want.

Very kind and professional Don’t judge people by their race and welalth Feel comfortable talk with him

Abdur took good care of me stayed on top of everything , overall great experience , highly recommend

our sales person Ernesto, was very informative, patience and went all the way to get the vehicle we wanted. The whole process was stress free.

Andrea Kass is always a pleasure to work with, over the last 29 years, and ten leases. Giacomo Liparoto, I dealt with when he was the service advisor; excellent person who understands the customer needs.

When we stepped out from the dealership last Saturday, we found out my car got scratched at their parking lot by the Mercedes S next to me which was purchased from this dealership. We walked back to the dealership and asked the front desk to get the parking lot camera footage for the record but they said the camera guy was not in the office until following Monday. We then asked nicely to speak to the manger and find out the owner of the other vehicle but the salesperson who is named Ernesto blocked us, lied to us and tried to playing the game with us saying that the manager was in the meeting and he refused and wouldn't allow us to look for her. 5 minuets later it turned out the manger who is named Jennifer was available when we talked to another salesperson. We showed the damage part of my car to the manager, and she promised that she would help look for the owner of the other vehicle for us but she never showed up again in the end as we waited another 15 mins at the parking lot for the answer or solution! It's clear that this dealership wanted to protect their customer who purchased their Mercedes from them before even though he was at fault, and we are still very angry that there's no apologies from the dealership, nor no solution was provided by them since the incident happened. We still don't know who's the owner of the other Mercedes, and we had no other choice but contacting my insurance broker to help us find the owner of the vehicle through the license plate number and claim for his/her insurance to repair for my damage. Mercedes is a nice brand but I would not recommend to this dealership due to incompetence, dishonest, and poor management team who tried to cover up their customer's fault and refused to provide solution to a potential customer!