Reviews
Michael Altamura is always exceptional, help us get yhe
Michael Altamura is always exceptional, help us get yhe best deal possible and is always friendly and helpfull. We definetly cheer up Michael
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi ChiquiSilva, Thank you for the kind words! We're so glad to hear Michael Altamura continues to go above and beyond to provide a helpful, friendly, and deal-savvy experience. If you ever need anything, please don’t hesitate to reach out!
This is the second car I’ve purchased at Helms Bros.
This is the second car I’ve purchased at Helms Bros. I wouldn’t go anywhere else. They are top notch in every aspect of car buying and maintenance Andrea is a true professional. Kudos to Helms Bros for their level of commitment to their customers
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Carole, Thank you for your continued trust in Helms Bros and for the kind words about Andrea! We're so glad to hear you've consistently had great experiences with us. Please don't hesitate to reach out if you need anything in the future!
Outstanding qualities excellent accommodation great
Outstanding qualities excellent accommodation great customer service classic presentation relaxed ambience Respectful and friendly employees
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for the wonderful feedback! We’re glad you felt well taken care of in such a welcoming atmosphere. Don’t hesitate to reach out if there’s anything else we can do for you!
From the salesman to the Dealership manager they could
From the salesman to the Dealership manager they could not have been anymore respectful and accommodating to me. They all went out of there way to make my wishes come true.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, Thank you for the kind words! We're thrilled to hear that the team went above and beyond to make your experience a positive one. If there’s anything more we can do for you, please don’t hesitate to reach out!
Michael Nekava, is a Gem there at Helms Bros Mercedes.
Michael Nekava, is a Gem there at Helms Bros Mercedes. Always Straight forward Honest, Professional, reasonable and fair with the negotiating.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, Thank you for your kind words! We're delighted to hear that Michael provided such a trustworthy and professional experience. It's wonderful to know he made the process clear and fair for you. If there's anything more we can assist with, please don’t hesitate to reach out!
Andrea Kass has sold me many cars.
Andrea Kass has sold me many cars. Even though I retired to Florida, I still would not purchase Mercedes from anyone else. She makes me feel like family and goes the extra nine yards to satisfy me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there! Thank you so much for your continued loyalty and kind words. It’s amazing to hear that Andrea has earned your trust time and time again—even all the way from Florida! She truly goes above and beyond, and we’re so proud to have her on our team. If you ever need anything, we’re always just a call away!
Michael is a very knowledgeable, kind and helpful
Michael is a very knowledgeable, kind and helpful salesman. Tamer is another person who helps me a lot. Both of them are wonderful!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there! Thank you for the kind words. We're so glad to hear that Michael and Tamer made your experience a great one with their knowledge, kindness, and support. We'll be sure to pass along your appreciation to both of them. If you ever need anything, we're always here to help!
Very professional, polite, understanding and helpful in
Very professional, polite, understanding and helpful in dealing with customers. Environment well kept. Vehicle are well kept, displays are superb.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Kenton! Thank you for the thoughtful review. We're so glad to hear our team made your experience a positive one with professionalism and courtesy, and that you enjoyed the clean environment and vehicle displays. If you ever need anything, we’re always here to help!
Transparent and fast communication.
Transparent and fast communication. Friendly staffs and service bring the whole experience to new level
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there! Thank you for the great feedback. We’re happy to hear that our team’s transparency, quick communication, and friendly service made your experience a standout one. If there’s anything else you need, feel free to reach out anytime—we’re here for you!
The salesman was good.
The salesman was good. The information I received online such as: the car I bought, the CARFAX report, etc., was incorrect. If you are going to tack and provide those services I think you should ensure their accuracy; it leaves the impression of a lack of attention to detail.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
We are happy we were able to talk and understand that Carfax had mistakenly provided you an incorrect report. Please reach out to me with any concerns at anytime. Chris Ng, Pre-owned Sales Manager