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Hopper Motorplex

(447 reviews)
Visit Hopper Motorplex
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
(855) 370-5459 (855) 370-5459

Reviews

(447 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hopper Motorplex from DealerRater.

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Ram 2500

Excellent service and they were very prompt in answering my many questions since I basically bought this vehicle from out of state. They were up front with the cost and when I got there at the dealership they had everything ready for me to purchase the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Greg, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com

Customer Service

They have great customer service. The staff were very friendly. They give you free tire rotation and oil change for a year!! Elbony was my sales person. Now I drive a Brand new Camaro!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Fran and Milton, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com

Excellent service above and beyond

Elbany Powell, sales rep for hoppermotorplex, went way beyond to assist in the sale. I saw the vehicle online, called to get more information and negotiate a price. She picked me up from the airport (well out of her way) provided all the assistance in the purshase and after the sale helped me register with the Tesla company. A real pleasure to work with. Got a fair price and a very pleasant experience. Straight up, a great sales experience. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing review! We really appreciate your business. Sincerely, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com

harley purchase

I was a little apprehensive making a purchase from out of state but Dave Newton made purchase of my motorcycle very easy and smooth. Every question ,text and email was answered in a timely manner. He helped the shipper get the bike loaded and on its way.When the bike finally got here it was exactly as described. If you want a bike in excellent shape and want to deal with helpful professional staff this is the place to go. Kudos to Dave and crew. I would buy there again ..without a doubt. Thanks again Dave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Hopper Motorplex Team

Excellent Experience

Customer service was great throughout the whole sales process, from the time I pulled in to the parking lot through filling out the paperwork. Mark was personable and knowledgeable. I took my two young children along, and he befriended them too! Highly recommend Hopper for buying a late model jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Best, The Hopper Motorplex Team

Returning customer

Solid dealership that I would recommend if you are in the market for a nice used bike. This is my second purchase from them im recent years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Sincerely, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com

I had a good time and staff were very helpful.

I was pleased with the Harley motorcycle. The color, size model flhtc.1450cc and very low mileage and the help loading of it securring to trailer no problems on the road!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com

Excellent motorcycle sales experience

Had an outstanding sales experience with David Newton of Hopper Motorplex. I stopped by in the morning unannounced to check out a couple of motorcycles that were for sale. Decided on one at a great price and by mid-afternoon it was all detailed out, sale was complete and I was on the road headed 1000 miles back home. The even provided a few extras for my trip. First rate operation and excellent customer service! I highly recommend Hopper Motorplex if you are in the market for a bike or vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience

After shopping for vehicles for a couple weeks and dealing with several sales teams across several dealerships I met Kyle at Hopper. It was a no brainer from that point forward that I was dealing with an honest straight forward salesmen who would do the right thing. In my opinion there isn't much more import than being able to trust the person you are working with when purchasing a new vehicle. Hopper is lucky to have him on their team and I'm thankful we met and bought from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

best buying experience by far!

I have bought 10 motorcycles in my life. Have experiences with several local dealers. Sean was my sales guy. Called him and told him the bike I wanted but was about a week away from having the cash. He held the bike for me, has it detailed, and had the service department put fresh tires on it before I picked it up. They have a great selection of low mileage clean bikes and their service is the best in the metroplex. Do yourself a favor and look no further than Sean at Hoppers cycles if you’re in the market for a nice bike or car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.