Napleton Cadillac Rockford

I have been buying cars for 15 years at Napletons. I live in the city of Chicago and have plenty of dealers in between there and Rockford but I go because of how I get treated. From sales to service I get taken care of. Brian Langkamp the manager always gives me a fair deal.

I have given this rating because this is my second experience with Napleton Cadillac in both of my experiences I have received excellent service and a very good deal thank you Napleton.

I receive excellent service, and was very happy the way I was treated. I was able to buy the car I really wanted. JUSTINE BRUGGER/DEMIAN WRIGHT ! Great job

I stopped in just to inspect and test drive a Subaru Cross Trek. While the Cross Trek easily sold itself with the test drive, I wasn't sure I was ready to make the transition from my trusty Honda to a Subaru. Sales agent, Mike Fisher, however, made some compelling arguments in favor of the Subaru. Plus, I got a fair trade-in for my Honda and the transaction was easy-peasy. It was a smooth buying experience.

As usual, it was a 5 Star experience at Napelton Cadillac Rockford. I recently took ownership of my 4th new vehicle, and have been a completely satisfied customer with this dealership for a decade. I'd like to recognize Justine Brugger for her product and price incentives knowledge, her expertise as a sales consultant, and for her highly respected customer relation skills. It's a win, win with Napleton.

HALLELUJAH GOD DID IT HALLELUJAH JR LOTHAN HENRY WAS REALLY CONCERNED ABOUT ALL ASPECTS OF HAPPINESS WITH MY DEALING FINANCIAL AND HAPPINESS IN WHAT I CHOSEN..I GIVE GOD ALL PRAISE ..FOR SUCH A MAN WHOM PRAYED AND GAVE HIMSELF OVER IN ALL. WAYS TO MAKE SURE THINGS WENT SOOMTHLY ..MAY LORD BLESS HIM LOTHAN HENRY ALL DAY'S OF HIS LIFE. AMEN HALLELUJAH PRAISE GOD IT'S DONE IN SPIRIT ALSO IN NATURAL JUST BELIEVE WITHOUT WAVERING GOD GOING DO IT.....

Nick was not only very knowledgeable but accomadating and engaging. He and Charles worked hard to make car buying the best for me. I am so appreciative.

Mike fisher at napelton in Rockford helped me find a great reliable car. I am a first time car buyer and through this dealership and the help of mike and Gary they made this an easy and fun experience.

Troy took good care of us. He was very patient showing us every detail on the car, and explaining every step from signing papers to putting our license plates on the car. Even took our picture. We have never had that done at any dealership in our adult life! It was a pleasure working with napletons!

Came to this dealership with no knowledge of subaru brand. Sales person, Jordan Davis, is knowledgable, patient and very good at explaining features. Jordan answered every question, was kind and attentive. I find the technology on the new Ascent somewhat daunting, but Jordan patiently went through all of it to help me understand the car and all it can do. Would definitely return to the dealership and work with Jordan again. Other sales and office staff also very helpful.