Reviews
Wonderful Salesman and this is the third car we bought
Wonderful Salesman and this is the third car we bought from him. The dealership itself is also very pleasant. We will go back there when we buy our next car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Beautiful show room friendly and courteous staff second
Beautiful show room friendly and courteous staff second car purchased here will be back for more
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service was extremely well done and I could not be
The service was extremely well done and I could not be more thankful for the work they put in
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They treated me fairly and with respect they did not try
They treated me fairly and with respect they did not try to push anything on me that I did not want. My purchase was handled respectfully by all concerned
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On time and very efficient.
On time and very efficient. Text alerts were very helpful to keep track of the service.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sales experience was great, knowledgable staff, explained
Sales experience was great, knowledgable staff, explained every step in the process. We have found great post sales support, both from Rosa with “training” and our salesman Matt! Hope to make Napleton’s our dealership from now on.,
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy with our new Subaru and had a great
We are very happy with our new Subaru and had a great experience dealing with the Napleton dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I arrived at the appointed time.
I arrived at the appointed time. I was met almost immediately. Very good and quick.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciate how they help me with the new technology in
I appreciate how they help me with the new technology in my 2025 Forrester. Good service and always friendly.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was happy with my experience here.
I was happy with my experience here. I thought my trade in price was reasonable and my purchase price was fair. This is my first Subaru. I feel as though it was important to Napleton Subaru that I have a positive experience. I love my Crosstrek. I hope that they will continue to stand behind the cars they sell as the years go by.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car