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Coliseum Lexus of Oakland

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (88 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (88 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coliseum Lexus of Oakland from DealerRater.

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DO NOtTAKE YOUR CAR FOR REPAIR HERE!!!

Horrrible horrible horrible. I am in process of suing Coliseum Lexuz and reporting to CA Buteau of Automotive Repai for investigation. Damaged my car. Lied about needed repairs I did not need. I took my car their as check engine light on and.car burning gas and not riding right. I paid $1800 for an alternator and tuneup I did not need. Told I needed catalytic converters which I do not need. Told evap hose kept popping off and was changed.. My car was hit by their delivery truck and taken to a body shop off site without telling me. No documents or pics taken by Lexus. Kept my car for almost 2 months. When I finally picked it up the same day I discovered trunk would not latch. Also white hard film on headlights. I asked what film was and Chris took pics and told me to take car home and he would call me which he never did do. Trunk cord broken and Lexus insisted I pay $200 although it was broken when they had my car. Lost my car key and wanted me to pay for it. I spoke to Dan GM and told my car is old and having problems. Headlights cannot be restored and told by pro that film is not natural. I called Abe and he said Lexus is not responsible. My check engine light came back on within 2 wks and same problems as before. My car the correctly repaired by honest mechanic and evap hose bent like a V and evap cord changed. Car rides fine now and check engine light remains off.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.

Professional staff

I would like to thank Anthony Huynh for his assistance with my first Lexus. I really appreciate his professionalism and his awesome customer service. will recommends to our friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you Bella, we appreciate the review and recommendation!

Consumer response

Thank you Bella

Great price and service for my new car

I had a great experience with buying a new car and especially working with Chindae at Lexus Coliseum of Oakland! The whole process was amazing and well maintained. The pricing was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great !!!!!

I've bought two cars now from Chimgee at Lexus Coliseum of Oakland! They have a reputation for outstanding quality, honesty, and integrity. I've enjoyed doing business here both times I bought from them. Pricing on the cars will be excellent, the buying process is easy, and I left with a great deal on my new car. I will go back here again because of the excellent customer service and high quality vehicles. Chimgee really knows her cars well, you won't find a better car dealer than Lexus Coliseum of Oakland.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceeded Expectations

The BEST team I have ever dealt with at any dealership! My mom and I have been looking for a car to call mine, and I must say that Ly Nguyen and Anthony Huynh did absolutely amazing in ensuring that we would be completely satisfied before we walked out with the set of keys. For anyone that is waiting to pull the trigger on a new car for themselves, I highly recommend coming to Coliseum Lexus to be helped by their amazing team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

amazing !

Frank was so nice and patient with us. I was not sure what i wanted and he was great at showing us multiple cars. He is willing to help you out with budget and all that stuff. overall he was great! would totally recommend coming to Coliseum Lexus and asking for Frank!! keep it up Frank! amazing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a very great experience

We had a very great experience buying our Lexus RX 450 H every staff member gave us courteous service And made sure we we’re very comfortable we knew how to use all accessories of our luxury car they went Over and beyond their way with service Ron and LInda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service and attention to detail

This was my first car shopping experience and Anthony Huynh@Coliseum Lexus of Oakland made it awesome! Anthony, Sayed, Neondi, Armani and the rest of the team made me feel at ease. They provided a professional service throughout the process and made it very simple. I love my ride and look forward to working with this dealership in the future!!! I would highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

dealer unaware of damage when I pointed it out

Went to this dealer on two separate occasions and left unsatisfied each time—last time damage was pointed out and dealer stated he did not know car was damaged even though clearly an accident- then tried to upsell me into another car—buyer beware-make sure you look your car over well before buying it!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
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Top notch vervice

Anthony Huynh@Coliseum Lexus of Oakland was an awesome gentleman who as a salesman created a very wonderful experience for myself. He and his team were non pushy, very patient and did a great job making me feel at home. They provided a professional and friendly service throughout the whole process of finding a perfect car for me to enjoy. Thank you very much everyone. I appreciate everything you had done for me and still do at times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.