Reviews
Great experience with service!
Alice took care of me from start to finish. She went above and beyond to get me a great deal on new tires and oil change!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glad you were pleased Erickdb and we look forward to seeing you again next time, thank you.
Best customer service overall!!!!
David Wurman is an excellent service consultant! He is always going above and beyond my expectations to take care of my needs. He anticipates my problem and takes care of everything!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words for our staff, we appreciate it!
Suzanne Cook Great Service
Suzanne Cook did a fantastic job of handling both this claim and a claim we had last year. I would highly recommend Geico to others based on her excellent customer response to our claim!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Dan for your kind words! We thank you for your business and look forward to your next visit!
Lexus, Friendswood TX
Best customer service ever! Very efficient and price friendly as opposed to what one would expect in a Lexus Dealership. I am Lexus for life!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Maureen for your kind words! We thank you for your business and look forward to your next visit!
120k mile maintenance
Sterling McCall Lexus treated me very well for my 120k mile maintenance. I asked for a loaner car and it was prompt. I did not have to wait long for it at the dealer. The estimated time was 6 hours, but my car was ready in 5 hours. It was a pleasant surprise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Lexus Rx350
Excellent service. Highly recommended. I purchased my Lexus here for a great price and never had a problem. I bring my Lexus here for service as well. The service advisor are very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Demitrice for your kind words! We are very happy to hear that we were able to provide you with an excellent service experience!
Car Srvice
Good experience. Dealer facility was good and clean. Service time was 1.5 hours. Service rep - Paige -was great - attentive to what I needed and followed up ver well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Pradip for your kind words! We thank you for your business and look forward to your next visit!
Purchased the 2020 Lexus GX 460
Rachel Keita is an amazing person to work with if you decide to shop for a new car. I did not feel pressured at any moment, she worked for me to make sure I was happy with the deal and was extremely polite. I’ll be purchasing my cars from this dealership from now on. On top of that, I drove from New Orleans,LA to purchase this vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Matt for your kind words about Rachel! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!
Certified Pre-owned
Excellent car buying experience. Peter Miko is extremely knowledgeable with the Lexus brand. He answered all my questions and made me feel comfortable during the whole process. He answered all my questions and concerns. Worth driving from Southwest Houston!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Linda for your kind words about Peter! We are very happy to hear that we were able to provide you with an excellent car buying experience!
Nguyen
The services was great and super fast. My advisor is very polite and helpful. He gave us all information that we asked for. We would definitely come back this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Huy, Thank you for your kind words! We are so happy to hear that we could provide you with a great experience!