Sterling McCall Lexus Clear Lake

Amena was great and the sales manager. Customer service was great. clean facilities. Nice front desk person. Great vehicle. Good deal and rebate too. Thanks

Alice who is my service person always provide excellent customer service. I am thankful to have such a caring people who understand my needs. Super

My sales person Glenn Russum an amazing job finding the perfect car for my wife. Glenn has sold us 8 different LEXUS and every experience has been perfection. Great experience as usual

Dalton Scott is the best! He is always accessible, always prepared, always courteous. The service team is thorough and communicates their findings. Everyone I’ve dealt with here has been a pleasure.

They lost my car wen y take it to get service, lost payper work and keys, nobody knew where my car was till they check the cameras, i call like 4 times to ask if my car was ready and didint tel me nothing, the someone will contact me, almost 2 days pass then finily found my car, they supost to wash my car and i fuess they forgot ☹

Spoke with both salesman via text, and one stated via text that they would set the apt up for a loaner on Monday morning. I get there Monday morning at 7:35am. I live downtown Houston and have to be at work for 8:30am. I get there and there was no apt. There advisors, the advisors desk and Dalton was very helpful and had great customer service. Due to the fact I had no apt that was supposedly set for me, I ended up being late for work when I was there 55 minutes before I had to be at work. I didn't make it to work until 8:45. Once you buy a car here, the salesman's don't care and don't do what they say. Not to mention; when I got there and found out there was no apt, I called and texted both salesman's and didn't hear from them at all regarding. I have all text and outgoing calls to show proof.

Quick, courteous, and professional service is a hallmark of this dealership. The service was very quick and I would recommend them to all who drive a Lexus. Additionally the work done is always stellar! Thanks Dalton - as always!

Everything was perfect except 4 hours wait for scheduled service and tire change. Ricky and Izzi are really great to work with and when sales and service is needed. Thanks Sam V

Eddie was my service advisor and he goes upon and beyond for his customers. It’s been awhile since I’ve had a good experience with my service appointments

I looked at the car over the weekend of 9/28/19. I went to look at the car on 10/1/19, made choice on 10/2/19. Daniel was off for two days and I didn't want to bother him. I called the entire morning of 10/3/19. I finally got a call back after 3pm. I completed the paperwork on 10/3/19 @ 7:30pm. Ron stated the car would be ready on 10/4/19 which was the reason I started calling at 9am on 10/3/19 so that the car would be ready. I was very happy that I was able to purchase this car with no money down. But, due to them not calling me back in a timely fashion, now I'm not getting the car at all. This is the worse service I've ever gotten in my 20years of buying cars.