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Bob Moore Cadillac of Norman

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (249 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 263-9058 (888) 263-9058
Used (888) 211-9309 (888) 211-9309
Service (866) 465-3430 (866) 465-3430

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (249 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Cadillac of Norman from DealerRater.

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Darin Fisher Hits the Trifecta

I have bought 3 cars from Darin over the last 18 months. My kids hit driving age. I am very busy as most people are and all I had to do was call Darin and give him the parameters of the auto I was looking for and within 24 hours he had found a match. Best of all, the only time we spent was the time it took to drive the car and make sure it was a fit. Once we said yes all the paper work was ready for us to sign and we were on our way. He even went as far as to deliver one of the cars to our house.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome dealership, awesome service!!

We bought our escalade just over a year ago and we had a wonderful buying experience! Darin Fisher was our salesman & he was fabulous. Since then, we have come back here for all routine maintenance and have always had a great experience with & everyone in the service department. We highly recommend this dealership, and specifically Darin to everyone we know!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

The service was excellent fast efficient and very friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service and Great Car

Bob Moore Cadillac went above my expectations for customer service and ease of the buying process. I worked with Darin Fisher who took me out on a test drive of one of the vehicles we were looking at. Darin didn't pressure me at all and thanked me for the opportunity to gain my business. He was very laid back during the drive but at the same time knowledgeable about the vehicles features, and equipment. They worked with the deal that I presented without any haggling (it was reasonable). The finance office was able to help me with some warranty features that I was interested in (I worked with Dante) and did not pressure nor guilt me in to purchasing something that I didn't want. My overall experience was very good and the time it took was much less than what I've normally experienced at dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ms. Sheila Fountain

Brought my vehicle in from Lawton for routine maintenance and ding repair, according to my policy. Kenneth and the crew arranged for me to have a loaner and took care of all my issues. They kept me aware of status of the repairs as I shopped Norman. Thanks for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2015 F350

Simplest, easiest vehicle I ever purchased. Sales team were excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car service

I am well satisfied with the dealer ship!! I just miss the times when they serviced your car they would wash & clean inside

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Treated like a king!

Although I did not come in to buy a new car, but to purchase a used pickup, I was treated and regarded as though i was buying the top of the line new car!! Super great dealership. Jake is the man!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Repairs

Warranty/repair work completed in record time, returning our vehicle back to us much faster than anticipated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service Department

Cadillac service department: They are Sharp & No loose time, Pleasure to customers (with smile), Clean job. Totally Perfisional acting. Then they are "great".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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