Bob Moore Cadillac of Norman

My mother was wanting a new vehicle and asked me to help her find a red SRX. I found one a Bob Moore in Norman online and sent an email for info, it was listed on line 39k. I was called by Sara the internet person and I asked what was the best they could do, she said she would check and call me back. She called me back and told me 36,800.00 would be the best they could do so I told her we were coming to look out it. We arrived and I asked for Sara and she came and said she would get it brought around, now after about 20 minutes someone else comes in and tells us that vehicle is being used as a loaner but they would have it in an hour, then that changed to the next day. We had been at the dealership over 45 minutes and they had not even showed us a car yet so I asked do you have a vehicle she can test dive, now I'm told they don't have another one at that price, then told us to look at the one on the floor and said they're all the same. I went back the next day and a different sales person got me and tries to sale me the same vehicle (VIN) for 45k then says they can't sale it for the price Sara had quoted us. Long story short I buy 5 new vehicles a year for my company and I have never been treated like this anywhere...........................................................

I worked with Thomas in sales and he helped me get the car that I needed at a great Value. I could not have been happier. It was late on a Friday and both he and the finance staff stayed late to ensure that I was able to get the vehicle.

Nice Experience and very professional employees. Due to a warning displayed on the vehicle, it was returned to the service center and I was able to pick it back up within 24 hours. The dealership was fair and honest and provided us with a carfax on my used purchase. Thanks Jerry and Ryan and all the others who stepped in when needed.

Kenneth was extremely helpful and kind. I had an medical emergency in Chickasha and Kenneth told me to take the loaner car. He said for me to notify him when the problem was taken care of and then we would arrange for me to pick up my vehicle.l

Things went great as usual and have no complaints! Thank you for always taking care of me!

Again, Kenneth was outstanding!!! I can in for one problem and found out that wasn't it. I told him I my son couldn't spend much more. He worked it out that it save my son some money and me coming back. You always needs a service department that helps both young and old that are on budget. Thanks for your help.

As always, I was treated very courteously. Kenneth explained to me any repairs that they recommended and I decided if I wanted them done. The repairs were done in a timely manner and the vehicle was very clean when they were finished.

It was a pleasure dealing with Bob Moore Cadillac in Norman. We came in very late at night and they totally accommodated us. Jamar was sweet and honest. We will more than likely be back in a few years to get a new Cadillac. Hope Jamar is still there!

we have purchased 2 Cadillacs from bob moore Cadillac in the last two years . The sales team and service team is top notch and I would not hesitate to recommend bob moore to anyone

They were so busy when I came into Bob Moore. But due to Curt's help and quick manner I was done and out in no time. I enjoyed sitting reading in your lounge. It was peaceful and I had my cup of coffee. Thank you all so much.