Reviews
Quick and Easy Car Buying- Great Selection
Santos from Michaels Auto Orlando made my buying experience extremely quick and easy! He was very knowledgeable about the car I was interested in and quickly drew up the paperwork. The entire staff was friendly and they offer an inviting atmosphere. I will definitely be a repeat customer as their car selection and service is top notch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a 5 star review. We appreciate your kind words about our vehicles, process, and team! We welcome you to the Michaels Auto's Family and look forward to doing business with you in the future. Sincerely, Client Satisfaction Team
Good Deal
I worked with Santos and I told him where my budget was and he worked with it. He gave me a good trade value for my car, and got my monthly payments to where I wanted them to be. He even worked with the bank to get my APR down & now I'm driving my 2013 Kia everywhere! Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What a Deal.
I called about a Durango talked to a guy named Oscar very friendly. Said he wasn't going to be there when I came in but anyone could help me. Which started out good cause he wasn't looking out for only his commision. I worked with santos and Frank when I got there santos was awesome he saw a deal was to be made and worked to get it done then Frank very professionally sealed it. They worked with me with multiple payment types to get me in the car I came to see and it was a no hassle sales experience that is rare at car dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Erik, Congratulations on your new Durango and welcome to the Michaels Autos Family. We are pleased that Oscar, Frank, and Santos worked together to make you happy. Our professional, no hassle, and experienced team will always be here to take care of you and your friends or family. Thank you again for taking the time to leave a five star review. Sincerely, Client Satisfaction Team
Great
The service was extremely fast i got my car in 2 hours and my loan too. They help a lot especially if you have low income
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Alaa for sharing your experience. Our team is always here to efficiently help each individual. Being in business for 20 Years sets us on top in the Florida car industry. Congratulations on your new car. Welcome to the Michaels Autos Family. Sincerely, Client Satisfaction Team
Amazing selection. Professional work. Very fast. Very easy.
I came into the dealer with the wrong mindset on the vehicle I wanted. They guided me through what would be the best option. And they were right. Franco took me down the right path and now I'm driving the car of my dreams. Very fast and easy work with the best deals out there. Every car in the lot feels brand new. Nothing but the best is offered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Sebastian for taking the time to leave your feedback. Each experience is important to us. Franco has become an expert with his knowledge and experience in the car industry. Being efficient, caring, and swift helps each of our clients to leave Michaels Autos extremely happy. Congratulations on your new car. The owner hand picks each vehicle on our lot, and makes us proud to be known for our unmatched super clean fleet. Thank you for noticing! Welcome to the Michaels Autos Family and we look forward to seeing you in the future. Sincerely, Client Satisfaction Team Celebrating 20 Years in Business with an A+ Rating
Best car buying experience I've had- and it isn't even close
If I could give it six stars, I would. Went in there not expecting much given my banged up credit and prior experiences with dealerships(the last one was a total nightmare and had me in a car I hated after about a week of driving it). I've dealt w quite a few dealerships in my life but NONE were this easy, or dare I say, enjoyable. Nothing but great looking(spotless, even) cars on the lot- they're very up front, honest, and FAST. Gave most of the paperwork they needed(paystubs,etc) a few days prior- so when I went in yesterday, even with the trade in I was a bit upside down in, they had me out in less than an HOUR. Frank was awesome, and its very obvious he genuinely enjoys what he does. I absolutely love my 2013 Mustang, and when I'm ready to upgrade, I WILL be back. Thanks to everyone there for making it as painless and quick as possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your words are awesome! Thank you for giving us your feedback. We are ecstatic that your car buying experience with us at Michaels Autos was painless and quick. It is super that Frank and the team proved how genuine and honest they always are. Our unmatched banking relationships really allows us to do our best for each individual client. We look forward to doing business with you in the future. Congratulations on your Mustang. Sincerely, Client Satisfaction Team Drive Good ~ Feel Good
Really nice cars
Their cars really stand out on the strip of car dealers. I didn't think my credit was going to get me into one of their cars. I'm glad I went against my instincts because I just bought my second car from them. It's a 2012 G37 and it looks and drives like its brand new. Everyone worked together to get me into my car. I drove off the lot with it after a few hours and I really felt no pressure. It's a really nice mom and pop shop and the environment is really homey. I hate going to big dealerships because I feel like I am just a number to them. I tried off lease before going there but it was a zoo and couldn't stand it for a minute. Glad I went to Michaels Autos. Two thumbs up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new G37! We are also glad you came to Michaels Autos and welcome you to our family. As our owner hand picks each vehicle on our lot, we are sure to impress every client. We look forward to doing business with you in the future. Sincerely, Client Satisfaction Team
Awesome Experience
Ricky has the ability to make a first time buyer feel at ease. He has exceptional people skills. I recommend him and the dealership to anyone who is need of a vehicle.!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We have met our goal when you say you have had an "awesome experience" at Michaels Autos Dealership. We are pleased Ricky helped you and made your first car buying experience easy. Your recommendation to friends and family is greatly appreciated. Welcome to the Michaels Autos Family and congratulations on your new vehicle. Customer Satisfaction Team
Ricky excellent customer service
I went into Micheal's with very little hopes of getting into a brand new car. Ricky help me understand the process of how credit works. He took his time to educate me on buying a brand new car. I'm so grateful for my 2014 Volkswagen passat . Thanks Ricky you were awesome!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We strive to make each individual client educated with each part of the car buying experience. Our stress free and no haggle terms helps you get into the vehicle you want without any pressure. Congratulations on you new 2014 Passat, we are happy Ricky could help you. We look forward to doing business with you in the future.
Used car
Ricardo was a great salesman, really worked with us and did his best to get us a good interest rate and show us what we were interested in. Very precessional, I would recommend it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, it shows us our strong relationship with banks is helping us keep our clients satisfied. We are glad Ricky helped you get into your new car, Congratulations. We look forward to doing business with you in the future. Sincerely, Customer Satisfaction Team