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Gordie Boucher Ford of Menomonee Falls

(1,877 reviews)
Visit Gordie Boucher Ford of Menomonee Falls
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (866) 414-7936 (866) 414-7936
Used (888) 846-2906 (888) 846-2906
Service (262) 293-4599 (262) 293-4599

Reviews

(1,877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gordie Boucher Ford of Menomonee Falls from DealerRater.

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Great service!

Great service! Very prompt greeting when arrived - then got me in and out professionally! A++++++++++++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, John, and we look forward to working with you again.

Excellent staff!

Excellent staff!!! You must for to this store. Very knowledgeable and the selection was great

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, Henry, we look forward to having you as one of our valued customers for many more years to come!

Great customer service.

Great customer service. Reliable mechanical service in a timely manner. I appreciate the ability to wait while service is performed, to be able to continue on with other scheduled appointments that afternoon. Over the past few years, you have earned my trust. Thank you.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Joe Jubran is an excellent salesman!

Joe Jubran is an excellent salesman! He is the only salesman I will purchase vehicles from!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind words for Joe and congratulations on your new vehicle! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls.

I take my truck to Charles because the trust I have in

I take my truck to Charles because the trust I have in him to get it done and done right is immeasurable. I never have to worry and he treats me like I am the number one customer. As a matter of a fact he is one of the reasons I bought my new truck at this dealership. Always highly satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Charles is always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls!

Boucher Ford Is The Best

All the staff at Boucher Ford in Menomonee Falls are great. I have bought many vehicles from them over 20 plus years. Managment, Service and Sales are awesome to work with. I have worked with Joe Jubran many times and have nothing but praise and trust in him. Thanks Joe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Boucher Ford has been very good with their service.

Boucher Ford has been very good with their service. They alerted me to an issue with my battery. They were quick to complete my oil change.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

Charles was great and the service team is the best.

Charles was great and the service team is the best. Ford vehicles are great and reliabile.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls.

Easy online appointments.

Easy online appointments. Friendly and service was done in an appropriate amount of time. Will be back for oil changes.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Everybody at the dealership was great helped me find what

Everybody at the dealership was great helped me find what I needed. Explained all my options and make sure everything went smooth. They were great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!