Reviews
Great dealership!
Great dealership! Tight space but big service. Joe Jubran was very personable and professional. I called two days about a vehicle on their lot, I'm 45 min away, and he held it util I arrived. Purchase was quick and painless. Highly recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well working with Joe and hope you enjoy your new vehicle. We truly appreciate your feedback!
Very nice people and were very accommodating.
Very nice people and were very accommodating. Giving us a ride home while work was done on my truck.And picking us back up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Kristine, for taking the time to leave us this great review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls.
Clean.
Clean. Friendly. Courteous. Prompt. Service was completed within time frame quoted upon arrival. Waiting area was adequate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us this great review! It has been a pleasure serving you, Geri. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls; we look forward to having you as one of our valued customers for many more years to come.
Great friendly guy, no pressure sales, no hassles,
Great friendly guy, no pressure sales, no hassles, answered every question I had via phone or email. Really can't say enough good things about working with Joe for my new Ford. Happily recommend him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Gordie Boucher Ford of Menomonee Falls, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire. We appreciate your great review. We are glad to hear you enjoyed your experience here with Joe. We look forward to sharing your compliments with him and our crew. Congratulations on the purchase of your new Ford, Scott!
I went in for warranty work and everything was done
I went in for warranty work and everything was done quickly and high quality. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
As expected.
As expected. Ready when promised. Courteous and informative. When they felt additional work was needed, they told me what was needed and how much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls.
Katie was very helpful.
Katie was very helpful. She answered all my questions quickly and accurately. Job well done. Thanks Katie.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Daniel! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls.
Easy in, easy out.
Easy in, easy out. Everything was taken care of quickly and professionally. Relaxed and watched tv while waiting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else.
I got just what I expect True honest and
I got just what I expect True honest and professionalism. in a timely fashion. Now if Ford can come up with the parts for my Transmission that we have been waiting for , for 2 months now . I want to travel across country this year but don't want to get stuck some where , you already Know that the Service department is the backbone of your business. If you cant get good honest service you are not going to buy any vehicles there . Thanks Bruce Hawley Sr
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Robert was awesome!
Robert was awesome! Recommend highly for the team approach and customer service. Give them a try.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Rich, and for taking the time to leave us this wonderful feedback!