Reviews
PHENOMINAL customer service and support.
PHENOMINAL customer service and support. They endeavor to make you one of the family. Joe is not a salesman but cares about the individual person. Zach was exceptionally knowledgeable. Jeff, the GM, is personable and wants to set you up for success. Financing was common sense and highly personal yet professional. Cannot recommend enough whether it is your first Ford or your next one!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I was able to buy my New Ford 2023 Ranger after having a
I was able to buy my New Ford 2023 Ranger after having a Ford F150 which I purchased in 2014. I had all my service needs met by Gordie Boucher staff from general maintenance to any service needs. I have had the pleasure to be involved in the purchase of two vehicles in the past two years. My wife purchase a 2022 Ford Edge and I just pitched my 2023 Ford Ranger. In both purchases I was able to work with Tim Nolan who did all that was asked of him, provided all the needed information, and went above and beyond what was necessary. Couldn’t have asked for anything more.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Steven! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls.
That you very much for gerltting our Ford Focus serviced
That you very much for gerltting our Ford Focus serviced so fast! We are very grateful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come!
I would like to say thank you again to Joe the salesman
I would like to say thank you again to Joe the salesman that I worked with and the rest of the team there at Gordie Boucher it was a pleasant experience working with your company and I appreciate all your help I would not hesitate to buy another vehicle from you in the future thank you all
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again.
Did not ask if I wanted my truck washed.
Did not ask if I wanted my truck washed. Left seat cover and paper mats in my truck for me to throw away.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. I have addressed this with my service team, as that is not how we do things here at Boucher. Thank you again for your business and we hope to see you again soon. Alex Bair, Service Manager 262-255-9010
Reviews all that's going on and listens carefully as I
Reviews all that's going on and listens carefully as I describe any concerns and is willing to try and figure out cause even if my descriptions are vague. Makes time to get the service done if I run into a deadline that I need the car by.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
They are prompt and keep me informed about what needs to
They are prompt and keep me informed about what needs to be done and what I can do to prevent future problems. Everyone is courteous and informes me of any other problems or if the wait will be longer than anticipated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!
Charles Pleugers in Fleet Service exudes a very high
Charles Pleugers in Fleet Service exudes a very high customer service level that shames all others. He is the gold standard by which we measure our other service dealerships. None can compare.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. Charles and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Easy in and out wait for the service.
Easy in and out wait for the service. Clean waiting room. I did like the emailed video of my car in the service bay
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear Robert and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Great service once again.
Great service once again. Very efficient and timely. Kept me updated thru the process. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!