Boucher Volkswagen Marketplace of Frankl

Michael was great! He made the car buying process as easy as possible and explained things very clearly.

This dealership has staff that are very willing to help and offer open communication throughout the entire car buying process.

I told Pat Easterlin what vehicle I had seen in their inventory online and he asked when I could stop in. We had arranged a time and my salesman Nick Imig had the vehicle out front ready for a test drive when I arrived. Nick answered all my questions about the Atlas, he was very knowledgeable about it. Nick gave me a very reasonable price and we arranged to complete the deal in a couple of days.Jacob handled all the paperwork which took no time at all. Nick had the vehicle ready to go and we went over a few final things about the Atlas. He told me to call anytime if I had any further questions. I was impressed by the attentive service and have been extremely pleased with my choice. It is a pleasure to drive. Thanks to all the staff at Boucher VW in Franklin. I told Pat Easterlin what vehicle I had seen in their inventory online and he asked when I could stop in. We had arranged a time and my salesman Nick Imig had the vehicle out front ready for a test drive when I arrived. Nick answered all my questions about the Atlas, he was very knowledgeable about it. Nick gave me a very reasonable price and we arranged to complete the deal in a couple of days.Jacob handled all the paperwork which took no time at all. Nick had the vehicle ready to go and we went over a few final things about the Atlas. He told me to call anytime if I had any further questions. I was impressed by the attentive service and have been extremely pleased with my choice. It is a pleasure to drive. Thanks to all the staff at Boucher VW in Franklin. I told Pat Easterlin what vehicle I had seen in their inventory online and he asked when I could stop in. We had arranged a time and my salesman Nick Imig had the vehicle out front ready for a test drive when I arrived. Nick answered all my questions about the Atlas, he was very knowledgeable about it. Nick gave me a very reasonable price and we arranged to complete the deal in a couple of days.Jacob handled all the paperwork which took no time at all. Nick had the vehicle ready to go and we went over a few final things about the Atlas. He told me to call anytime if I had any further questions. I was impressed by the attentive service and have been extremely pleased with my choice. It is a pleasure to drive. Thanks to all the staff at Boucher VW in Franklin.

Matt and Boucher were fantastic to work with and I ought my new car. Matt was attentive and honest and we really appreciated his patience. I have confidence that customer service will continue as I visit Boucher for my service needs.

Our 2nd VW purchase from John Huey at Boucher VW. Outstanding customer service each time and good deal on new lease!

I always leave this dealership happy. The service is excellent. Fast and reliable. They make everything painless.

Carson is the most genuine salespeople I have ever had the privilege of meeting and working with. I could not have asked for a better experience at this dealership and Carson was the biggest part of it being such a great experience. After being in a car accident where my beloved car got totaled, I was not super thrilled to be car shopping in the first place and especially wasn’t looking forward to the typical pushy salesperson and feeling pressured into a big purchase. Carson is the exact opposite of that. He is dedicated to finding a car that serves you. He does diligent research, not to use his knowledge to convince you of a purchase, but instead he researches to be able to better serve you and ensure that he finds what you are looking for. He test drove the car I was interested in prior to me arriving so he could familiarize himself with the vehicle, inside and out to make sure he was able to answer any questions I may have. He is friendly, knowledgeable and genuine. He didn’t pressure me to make a decision that day and made sure to help me explore other options I was interested in to make sure I made an informed decision that I felt good about. His genuine nature and dedication completely changed my outlook what car shopping can be and I absolutely LOVE my new car. I will recommend this dealership and Carson in particular to anyone who is in the market for a car. Phil also was amazing and made sure I felt confident and comfortable with all the finances. Overall, the genuineness of Carson and Phil have put this dealership above all others.

Carson is the most genuine salespeople I have ever had the privilege of meeting and working with. I could not have asked for a better experience at this dealership and Carson was the biggest part of it being such a great experience. After being in a car accident where my beloved car got totaled, I was not super thrilled to be car shopping in the first place and especially wasn’t looking forward to the typical pushy salesperson and feeling pressured into a big purchase. Carson is the exact opposite of that. He is dedicated to finding a car that serves you. He does diligent research, not to use his knowledge to convince you of a purchase, but instead he researches to be able to better serve you and ensure that he finds what you are looking for. He test drove the car I was interested in prior to me arriving so he could familiarize himself with the vehicle, inside and out to make sure he was able to answer any questions I may have. He is friendly, knowledgeable and genuine. He didn’t pressure me to make a decision that day and made sure to help me explore other options I was interested in to make sure I made an informed decision that I felt good about. His genuine nature and dedication completely changed my outlook what car shopping can be and I absolutely LOVE my new car. I will recommend this dealership , and Carson in particular, to anyone who is in the market for a car.

Dennis is a great and patient professional who made me feel welcomed and understood as I didn't have any idea about cars. I'm more than satisfied with the service provided.

I recently had the pleasure of visiting the VW dealership in Franklin, and I can confidently say it’s one of the best in the state! From start to finish, the experience was top-notch. The staff is incredibly friendly and knowledgeable, and they went above and beyond to make sure I found exactly what I was looking for. The dealership itself is clean, well-organized, and has a great selection of vehicles. If you’re in the market for a new or pre-owned Volkswagen, I highly recommend stopping by this dealership—you won’t be disappointed!