Ken Nelson Auto Group

Salesman Denny Bellows went above and beyond to meet all of our needs. Sheri Law was also very helpful while finalizing all the paperwork needed.

Bad experience with the sales team. They were extremely slow to respond - if at all. Seemingly they were not wanting to make the extra effort which ultimately caused the car to be sold (perhaps with our help?) out from under us before an offer could be made.

Bought a GMC Terrain a few years ago from Adam Chapman and had amazing business w him and decided to trade that in and get something a little bigger and told him what I wanted n was looking for and he made it happen smoothly and I am so pleased with what he made happen!! I will b back eventually someday when I decide to trade again and work with Adam again !!! Best salesman I couldn?t aseked for!! Thank you again!!! I?m very very happy w my purchase and will b sending people his way!

My contact was to inquire about a vehicle listed thru cars .com Sales person Sally was patient and courteous.She took time to answer questions. Unfortunatly her employer did not have the vehicle in their inventory that I would purchase. She offered to try to locate one for me. But I decided to persue another one on my own to make things less complicated. I do think I will contact in future and tell others of the dealership because I have the impression the expierance would be pleasant. I have dealt with some dealers were pushy and impolite, and every chance I get I let people know. I talk to alot of people and work around the public. One locally in particular locally. Talked to owner and still do not know how a person like that sells vehicles. sincerely K cook

What a great salesman!!! Very informative, friendly, helpful, and worked with me to get the best deal possible. Others helped with the transaction, but Adam Chapman was the deciding factor in my decision to purchase this vehicle. Thanks, Adam!

We were in the market for a larger vehicle for our growing family and came to this dealer to look at a Chevy Tahoe we had found online @ Cars.com. We arrived at the dealership and they had the vehicle we had inquired about pulled up front, keys in it and ready to go. After looking at the vehicle in person, decided that wasn't the vehicle for us and asked if we could walk around the lot to see what else was available. With our 7 yr old and 15 mo old in tow, we set out through their huge inventory of new and used vehicles and happened upon a Certified Used truck. Since we weren't originally thinking of buying a 4-door truck, we had Josh get the keys, we started it up, looked it over and left the dealership to do our research. We returned almost a week later, kids in tow, and Josh was not working that day. Another salesman arranged for us to test drive the same truck we had looked at and arranged to have it put on a lift in the shop after shop hours, so my mechanic husband wouldn't have to get down on the ground in the pouring rain to inspect it. We ended up purchasing that day and they got us a better interest rate through GM Credit than my long time Credit Union could offer. They all worked as a team and ensured me that Josh would still get the credit for the sale, due to the circumstances that he was off. Thank you guys! Your patience with working with two young and bored children was amazing!

I was looking for a used truck and the one that I looked at on their website was already sold. When they did contact me they did not contact me with a link to the truck I was interested in prior to its being sold. They have subsequently tried to send me information on trucks that I'm not interested in due to cost or high miles. I don't recommend them.

The overall experience with this dealership was excellent. I have bought quite a few vehicles in the past and I know what I want. I normally call the dealership that has a vehicle that I am interested in and inform them if they can meet a certain price. If they can then I will come down and look at the vehicle. This way I don't waste their time and I don't waste my time (I don't like to haggle). In this instance I was communicating with Clayton Bonnell the sales person. He informed me that they can meet my price. I drove down to the dealership and test drove the vehicle. He was not pushy and he had a pleasant demeanor about him. He answered my questions and spoke about the vehicle. I informed him that I would take the vehicle and he promptly finished the paperwork. I drove off very satisfied. Normally, I expect some sort of "tap dance" show from a manager informing me that the price has changed or some other reason to complicate things. Not here! If you are a seasoned individual that knows their vehicles and prefers a "no BS" policy when purchasing.... look no further! I was pleasantly surprised. And do business with Clayton Bonnell. He is an asset to that dealership!

Was interested in a vehicle, they had a fair price and were easy to communicate with

Sales person was very helpful. Buying was easy. Will look at Ken Nelson the next time Im looking for a vehicle.