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Toyota of Hackensack

(4,159 reviews)
Visit Toyota of Hackensack
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,159 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

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Long waits.

Long waits. Some people work there are not customers oriented and not friendly. Please work on addressing better customer service and support. Thank you 🙏.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have been servicing my vehicle at this center for 5

I have been servicing my vehicle at this center for 5 years now and their services has always been exceptional. Charges are reasonable, quick turnaround but be prepared to get discount coupon mails every 3 weeks once you are due for service. Probably they don't know they can save on papers by sending their discount coupons by email rather than physical mails.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I was able to make a quick appointment.

I was able to make a quick appointment. The service was excellent in and out, as always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great customer service!

Great customer service!! Thank you for making my time at your dealership quick and worry free. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Honesto y directo, tomo el tiempo necesario para

Honesto y directo, tomo el tiempo necesario para ayudarme y sin tanta vuelta, si están listos para comprar su proximo auto, jeff el es el indicado

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very good and very professional.

Very good and very professional.It’s very consistent when I bring my Toyota to Hackensack.Well done..!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were very fair, no hidden fees like you get with

They were very fair, no hidden fees like you get with some other dealerships. Overall a very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I've been a loyal Honda owner for years but now I'm open

I've been a loyal Honda owner for years but now I'm open to Toyota because of John Ramirez who was the main reason for my decision. Very knowledgeable and explained every question thoroughly worked with us to make the decision vs pressuring us which is common.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great customer service!

Great customer service! Outstanding performance in dealing people. Place is easy access and has a lot of space to park

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience with Dennis.

Great experience with Dennis. He made the process smooth and hassle-free. I highly recommend him and this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.