Toyota of Hackensack

Friendly, professional and knowledgeable sales personnel. Sales personnel went out of their way to find us a car that was acceptable. Camry XLE that we bought came with all features that we were looking for. Price was unbeatable.

Returned our leased car, and purchased a new RAV 4. The employees that helped us were very nice, and the experience overall was quick and easy.

I just purchased a used Toyota RAV4 from this dealership at an excellent price for low mileage. I'm really pleased with my experience. My sales person was Jay Rim. I've dealt with other sales people here with prior Toyota cars but Jay really went above and beyond his duties. He was really patient through seeing and driving several cars on the used lot, and managed to get us an incredibly low interest rate, stayed with us through a lot of deliberation about the purchase, and saw us through till the end. After we left he followed up the next day to see how everything was. We had an issue with the windshield wipers but had us come back immediately to get that fixed and managed the entire service process for us. When we are there for service he still pops in to make sure we are taken care of. His level of conscientiousness and customer care is superb. I would recommend him highly.

Jay Rim is such a qualified and knowledgeable salesman that we would only work with him to deal with any aspect of our two vehicles. He delivers exceptional customer service everytime and it makes any of our visits to the dealership a pleasant experience. We will probably be loyal Toyota customers for years to come because of Jay!

Great customer service, price was awesome hassle free. Walter. C help me through whole process. He Never drooped a Ball. I would definitely recommend him to my friends and family.

Everyone especially joe and mike were so friendly and help throughout the process of leasing the new car. Joe really helps you find the vechile that fits your needs.

My wife and I recently purchased a new Toyota at Toyota , Hackensack. Our Sales Associate, Jay Rim, was professional, knowledgeable and extremely polite. Everything was handled in an efficient and transparent manner. We reached an agreement on price, etc. in less than 30 minutes. Jay explained every facet of the transaction and we completed all the details in less than an hour. Everyone we met at this dealership was friendly and were interested in satisfying our wishes. I strongly recommend Jay Rim and the Hackensack Toyota for anyone interested in purchasing a Toyota.

Our sales rep was very patient with us and explained everything to us also everyone else helped us in a very kind way, i like that they all met my expectations!!!

Jay is an awesome car salesman! He takes the time to understand your needs and addresses all your concerns without the typical pushy sales pitch. Initially we were going to purchase the Highlander. After discussing financing options through Toyota and our own research we had a sense of what the monthly payments would be. Jay also took the time to explain the leasing program and we decided this was the best option for us. We so appreciate Jay’s patience, honesty, guidance and wiliness to negotiate. Thanks to Mike Quinones for taking the time to thoroughly explain the Highlander bells & whistles before we drove off the lot. Thanks also to Alex in finance & Greg Diaz, Allstate.

Everyone we dealt with was extremely professional and polite. We had a fantastic experience. Paulo, Freddie and Mike Quinones were fantastic. I'll never buy anywhere else. Thanks from Riley family!!!!!