Skip to main content

Toyota of Hackensack

(4,089 reviews)
Visit Toyota of Hackensack
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,089 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

Want to share your experience with this dealership?

Write a review

Friendly, professional service

Ron is an excellent agent, very patient and helpful. Mike gave us very detailed explanation on all features of our new car. We are very happy and glad to have them both during the entire process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great, five-star review! I am pleased to hear that you were happy with your experience with Mike. Enjoy your new vehicle!

Ron Belloti was a wonderful sales person.He was Professional

As soon as I walked into the showroom, I was promotly greeted and assisted. Ron belotti was extremely knowledgeable and very helpful with price and financing all around great experience. Would highly recommend Ron to anyone purchasing a car at Toyota Hackensack. Everyone was very professional and helpful. We were in and out of the dealership in less than one hour. Thanks again Ron.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave such a great review! I will be sure to pass along your compliments to Ron, and am happy to hear that he was able to provide you with such excellent customer service. Thanks again for the review, and enjoy your new vehicle!

Fair price

Was attended to promptly , and pleasant test test drive.Came with intentions of purchasing and not having to stress over the haggling of getting the price to match what we thought was fair . The excitement of a new vehicle was washed away with the wait time at every step of the process . We were there for HOURS . It was very frustrating . In the end we drove away with the vehicle happy but exhausted from being at the dealership all day . Mike Q. was the friendliest staff member we came across. He was very helpful and thorough in explaining all of the details and capabilities of the truck .

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave such a detailed review of your experience with our dealership. I will be sure to pass along your compliments to Mike, and am happy to hear that he was able to help get you in the perfect truck. I am sorry to hear that you experienced long wait times. please do not hesitate to contact our dealership to speak further on the experience. Thanks again for the review, and enjoy your new vehicle!

Efficient

Our experiece with Toyota of Hackensack has always been so painless. We are always greeted with professionalism. We go in knowing what we are willing to spend and 9 out of 10 times we are able to work out a deal. Thank you Toyota of Hackensack

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Joan, thank you for the five-star review! I am happy to hear that our team has been able to provide you with excellent service time and time again. Thanks again for the review, and be sure to come see us again soon!

Just terrific from beginning to end

The service you receive is top notch. They really try to assist you to meet your needs. Particular shout outs to Cedric Hopson, Mikhael Mikhael and Mike Quinones who assisted me. Great team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five-stars and compliments to our team!

Satisfied customer

The purchasing and financial paperwork was quick and efficient. Roberto was a great and honest salesman. Mike Quinones went over and explained all the features and controls my vehicles is equipped with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! I am happy to hear that our team was able to provide you with a quick and efficient buying experience.

My experience

I had a very good experience with Paul and Toyota of Hackensack I would recommend this dealership to a friend the car was delivered as promised

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! I am happy to hear that our team was able to provide you with such a positive buying experience.

Amazing service!!!

I want to thank Joe Giglio for all the time and great service!! He truly made my experience with Toyota of Hackensack extremely amazing. Michael was great at explaining all the features of my new vehicle and even answer my call after i left the dealer to help me out. Julian made the closing transaction extremely easy and was not bother by all my questions. THANK YOU TO THIS AWESOME TEAM!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave such a great review! I am happy to hear that Joe, Michael and Julian were able to provide you with such excellent customer service. Thanks again for the compliments, and be sure to come see us again!

Car Purchase

Great customer service, great experience....one stop shop for your Toyota purchase 👌The time to select and drive out your new car was done in such a short time! That's a WOW experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the excellent review! Enjoy your new vehicle, and come see us again!

Excellent experience

Jay was my salesman. Second vehicle purchased with him. Awesome guy. Great staff. Very quick with the sale and paperwork today. Will recommend Jay and Toyota of Hackensack to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review and recommendation! I am happy to hear that Jay has been able to provide you with such excellent service. Thanks again for the review, and enjoy your new vehicle!