Reviews
Registered Nurse
This is my 3rd car from Toyota of Hackensack, and it won't be my last. Everyone is wonderful and professional. Thanks again guys! See you for another in 3 years!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sanjay
Great service. Kind people who kept me informed. The guys out front to greet people are very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Change and Tires, Filters and Bearings
Always a pleasant experience here! This is my 3rd Camry and I always get all my service done here as well...the staff is always friendly and top notch with service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Toyota Corolla
The showroom visit was good. Great customer service. Good financial advisors. The insurance advisor was helpful and saved money on my policy. Alex from finance helped out wonderfully. Melissa the sales representative was a very friendly and helpful in the purchasing process. Mike the Product Specialist was very helpful and went over my car completely and left me his number for any further questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Toyota Highlander hybrid
Our salesman Paul was fantastic! He was knowledgeable and kept in touch with us almost daily as we waited for our new hybrid to arrive. He was professional and made sure we understood all the features and made the financing process so easy. He thenhad the product specialist , Mikeshow us hands on all the bells and whistles. Both Paul and Mike gave us their cell phone numbers in case we had any questions or issues once we had the car back home. It is a great car and our experience at Toyota of Hackensack was excellent. We would highly recommend this dealer and especially Paul.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Toyota corolla
Excellent and honest salesmanship. I did like the explanations offered and the financial support secured. This is our second car from Toyota. I believe in it.Mike and Michael were great in what they do and represents the face of Toyota.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sales
Came in and met Ana at the door. A true professional. Helped me find what I was looking for, and got me out the door in 2 hours. She was the BEST car salesperson I've ever met!!! Thank You Toyota of Hackensack
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Experience
As painless as buying a used car can be. Appreciated the straightforward care.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying car Toyota hack was a good smooth and quick
Where very helpful and quick and found me the exact car I was looking for at a fair price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service is always good
Always nice service. They fixed a warranty item on a vehicle we bought there in July.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase