Reviews
Lease new car
Professional staff. The employee that explained the details of the car was very effiecient, knowledgeable and professional. Overall the facility was clean and customer friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five stars and compliments to our staff! We were happy to help you.
Great experience at Toyota of Hackensack - for the 4th time!
This is my fourth time leasing a Toyota from Mickeal Mickeal. I had leased three Toyotas from different dealerships prior to working with Mickeal Mickeal and from other car companies before that. He is the first car salesman whom I have been able to trust. In addition, I have found the finance worker to be respectful, respectable, and openly direct. The service dept is also the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joan, we appreciate the 5-star feedback! We appreciate your loyalty to our dealership and I will be pleased to let Mickeal know of your kind words!
professional experience
Professional and courteous from reception to sales, product specialist and credit and financing person. Also the individual who provided the insurance information. Overall very satisfactory.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! I will be pleased to pass along your kind words to our staff. We hope you enjoy your new vehicle!
Camry lease experience.
Armando did an amazing job with me. Very personable salesman, highly knowledgeable and super respectful. I highly recommend him and will use him for any future car leases
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review Agarces! I will be pleased to let Armando know of your compliments.
Awesome service
It was quick and everyone I dealt with was knowledgeable and professional I was grateful for the amount of time taken in showing me how to work everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review Mary!
NO ROOM FOR NEGOTIATION ON PRICE
On the positive side Salesmen "Jose" was very nice but he seems to have his hands tight by the managers to be able to negotiate price with customers. Based on other reviews I read here and my personal experience, you should come to this dealer to pay what they have on the tag, SALES TEAM DOES NOT NEGOTIATE PRICE AT THIS DEALER contrary to the good experience I had in the past at Toyota Universe on route 46 in New Jersey.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Always friendly
I truly appreciate the help I received from sales associate Jay Rim and the staff at Toyota of Hackensack. I have used your service before and it's always been a good experience.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! I will be pleased to let Jay and the rest of the staff know of your gratitude.
Toyota was easy going. Nice people, nice car. MS
Overall good experience. Nice people. Nice car Wild repeat.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Getting plates for my new car Justin the man
Justin was the best !!! He was fabulous compared to everybody else that I encountered
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Courtesy service
Cedric' is the best and if it wasn't for him and the other team members I would have not stayed with Toyota in Hackensack. Thank you Cedric, Bill and all the others .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase