Reviews
Miriam was absolutely incredible to work with while
Miriam was absolutely incredible to work with while purchasing my vehicle from out of state. She was extremely responsive and helpful throughout the entire process. My biggest concern was arriving to the dealership and finalizing the paperwork, as I have not had positive experiences in the past in this realm. Toyota of Hackensack was extremely friendly and did not try to blindside me or up-charge me beyond what was agreed upon for the vehicle. THANK YOU for the kind service, it was honestly one of my best experiences purchasing a vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We are glad to hear that Miriam Shanken was "incredible" to work with! The fact that your purchase process with Miriam was above and beyond your prior experiences is amazing! We appreciate your business! Enjoy your brand new vehicle!
They are attentive and reasonably thorough.
They are attentive and reasonably thorough. I have never had to return to get a repair repeated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I love Toyota dealer they are so profesional and
I love Toyota dealer they are so profesional and delicates excellent customer services so nice
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Overall I like the dealership.
Overall I like the dealership. But, I would prefer to stay with one (1) advisor rather than change every time I bring my vehicle.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! All customers are welcome to work with a specific advisor upon request. Next time when scheduling your appointment, please feel free to request your chosen service advisor.
Tire cup missed two after last time we got maintenance
Tire cup missed two after last time we got maintenance service ;please next time do any maintenance service your workers must have carefully put back on
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. If for some reason, the tire caps were missing, the service department would be happy to replace them regardless of where they were lost. Thank you
great service very good quality and very fast!
great service very good quality and very fast! Perfect coffee machine! All personal very very friendly!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We are glad to hear that you experienced great service while visiting us for sales. The coffee machine is rather awesome! We appreciate your business! Enjoy your new purchase!
Highly recommend!
Highly recommend! Jeff was great to work with! He went above and beyond to ensure top quality and secure our desired truck! He’s really good at focusing on what we need and require.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We are glad to hear that Jeff Canlas was great to work with! We appreciate your business! Enjoy your new Lunar Rock Tacoma!
The entire team was great !
The entire team was great ! Ana - my salesperson was amazing ! She was fast & efficient. There were no hidden fees or surprises during my transaction. I gave her my budget - my non negotiables & she delivered ! I highly recommend this establishment - the entire space is a unit that works together & it shows in their customer care. Thank you Toyota of Hackensack !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 5 Star review! We are glad to hear that Ana was "amazing!" Ana's attention to detail is why she is one of our most requested sales associates! We appreciate your business! Enjoy your new brand new purchase!
The staff is really good, friendly and they have very
The staff is really good, friendly and they have very good costumer service. I’m really happy with the service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 5 Star review! We are glad to hear that John Reyes offered excellent customer service during your purchase of a pre-owned vehicle. We appreciate your business! Enjoy your new purchase!
Pleasant, professional, kind, understanding, efficient,
Pleasant, professional, kind, understanding, efficient, capable staff, quick to help, able to respond to customers needs, and sensitive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We are glad to hear that both the internet (Mary Green) and sales staff (Rita Mora) was both professional, understanding, and efficient! We appreciate your business! Enjoy your brand new RAV4 Woodland!