Reviews
You have a very good service.
You have a very good service. Thanks for your attention. Katie was exceptionally nice. ……. Great job Thenks for everything
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 5 Star review! We are glad to hear that Catherine Watkins did a great job and was attentive throughout your purchasing progress! We appreciate your business! Enjoy your purchase!
Excellent service and refreshments and for what was done
Excellent service and refreshments and for what was done to service the car and the price was fsir
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 Star review! We are glad to hear that you received excellent service during your visit to us for maintenance of your vehicle. Thank you for servicing with us! We appreciate your business!
All I can say is WOW!
All I can say is WOW!! Miriam delivered as promised, we came all the way from Chicago and it was worth the plane trip. The new RAV4 prime is great as is the service we received from Toyota of Hackensack. Keep up the good work and thank you for everything! Keep an eye out for a Supra, may need to drive to Jersey when it's time to replace the 2020!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! "Wow" is correct when it comes to our sales associate Miriam Shanken. She continues to be our most requested & highly reviewed sales associate. Thank you for traveling to us from Chicago to make your purchase! We appreciate your business! Enjoy your brand new purchase!
Leased 3 times from this dealership went to return lease
Leased 3 times from this dealership went to return lease won’t even consider loyalty came out with a crazy lease number and buy out was insane did not seem like they even cared left went to Mazda got a great deal Toyota lost my business
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback. Unfortunately, neither the salesperson nor the dealership has control of incentives being offered for lease from the manufacturer, The dealership and sales functions within the parameters set by the region every given month. This has nothing to do with whether you leased 3 times prior with Toyota. With the lack of available inventory nationwide, leasing numbers are within proximity of financing numbers for most vehicles. Most clients have opted to finance their vehicles given the current market conditions.
Toyota of hackensack always try their best to give the
Toyota of hackensack always try their best to give the best service ever, a job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 Star review! We are glad to hear that your experience with our service department was the best ever! We appreciate your business! Thank you for servicing with us!
Excellent services from all the personnel whom we
Excellent services from all the personnel whom we interacted with. Very timely and professional. Recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We are glad to hear that your experience with John Reyes and Sales Staff was both respectful of your time and professional. We appreciate your business! Enjoy your brand new purchase!
Despite not purchasing my vehicle there I preferred to
Despite not purchasing my vehicle there I preferred to use their service. Please send coupons
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We appreciate that you frequent our service department even though you did not make your vehicle purchase. We will continue to offer service coupons for our service clients. Thank you for servicing with us! We appreciate your business!
I had to have a key made for my prius.
I had to have a key made for my prius. It was extremely expensive but it was programmed within an hour and works well. I wish the price for a new key was more affordable however.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 Star review! Smart key vehicles such as the Prius require a key fob and a shank that are programmed/cut for a particular vehicle. We appreciate your business! Thank you for your patronage!
The person that helped me was very nice and very
The person that helped me was very nice and very knowledgeable of her work would recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 Star review! We are glad to hear that your visit with Abby was above your expectations! Referrals are always welcome! We appreciate your business! Enjoy your new purchase!
Courteous and attentive, quick in the repair they taken
Courteous and attentive, quick in the repair they taken time to explain and give options for repairs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 Star review! We are glad to hear that your service visit was both courteous and respectful of your time! Thank you for your business! Thank you for choosing us for service!