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John L. Smith, Inc.

(650 reviews)
Visit John L. Smith, Inc.
Sales hours: 8:00am to 6:00pm
View all hours
Sales
Monday 8:00am–6:00pm
Tuesday 8:00am–6:00pm
Wednesday 8:00am–6:00pm
Thursday 8:00am–6:00pm
Friday 8:00am–6:00pm
Saturday 10:00am–2:00pm
Sunday Closed
(610) 400-1065 (610) 400-1065

Reviews

(650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great used car experience

Purchased a 2012 Mazda 3. Great service, the car is in great shape, and an overall smooth process. Would definitely use John L. Smith again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great used car experience Andrew thank you for your review we appreciate you sharing your thoughts. Enjoy your Mazda for many years. We thank you for the confidence that you have placed in our dealership. John R Barone President

Great Service

I had the most amazing experience! They were very welcoming and had great attitudes. I left with the beauty that I wanted and I’m happy. Go check John out! Thank you John!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great Service Thank you for taking the time to send in your review, we appreciate you as a customer and we look forward to earning your business for many years. John R Barone president

Third time’s the charm

Due to accidents I have needed 3 cars in the past 4 years and could not imagine a better experience than that from John L Smith. My needs are always put first and I know these gentlemen will always help me pick the car that fits my situation the best with the most genuine, pleasant, friendly attitude.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Third time’s the charm, Thank you for your third purchase, we appreciate the confidence that you have placed in our dealership. John R Barone President

Outstanding

Just a great overall experience, from John Scullin, Matt Grabel, John Barone just great people with tremendous experience. They made my car shopping experience fun. They are knowledgeable, honest, and I was driving away in less than 30 minutes. Couldn’t ask for a better place to purchase. You have exceeded my expectations and then some.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Outstanding Thank you for your review we are happy that we were able to help you regarding your purchase of an automobile. Enjoy your Nissan !! John R Barone President

Platinum Dealership

If your looking to just go and buy a good used car without hassle I warn you NOT to go here..... Your not going to just buy a good car/truck. Instead you’re going to purchase a PEACE-of-mind. Your going to be treated like your family. Your going to be informed like it’s your grandma that’s talking to you about what’s a good investment.. Your going to be treated with white glove service. Lacking nothing. Your going to walk away wishing you all could continue the conversations over a sit down family style dinner. The crazy thing is it just doesn’t stop on there. Tina hands down is truly a fallen Angel. Her spirit is warm welcoming and inviting. Each time Ive interacted with JLS throughout the years it just continues to get even better. This was truly another amazing experience. God please continue Bless this dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Platinum Dealership Wow what a great review, we are super lucky to have you as a customer. We appreciate your kind review and we will continue to earn your business for many years. Thank you for being a great customer, John R Barone President

Great Experience

First time buying a car from a car dealership, John and the entire crew there made everything so easy to understand and walked me through the entire process. Quick, easy and stress free! Not to mention a great price. Thanks everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Andrew Thank you for coming to John L Smith Used Cars from NJ, we understand that you could have purchased a vehicle from many dealerships. Thank you for the confidence that you have placed in us. Enjoy your new sentra ! John R Barone President

Pleased customer

This my second automobile that I've purchased from John L Smith. And I've found the employees to be very knowledgeable and helpful. You don't feel that you are being pressured to buy. You are made to feel a part of the family. I highly recommend The John L Smith. Dealership to anyone that's looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Pleased customer Thank you for your continued business, we are lucky to have you and your family as customers. Enjoy your Dart !! John R Barone President

Great Customer service!

I found my car on CarGurus which led me to John L Smith. The sales person was John Sculin who was great to work with and the paperwork was quick and easy thanks to John Barone. I had an issue with the sliding door after I got the car home and called Steve in service who quickly assesed the problem, ordered the part and really went the extra mile to make sure it was right. Excellent communication throughout the whole process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great Customer service! Thank you for your purchase we are sorry that you had a issue after delivery. We look forward to earning your business for many years. Enjoy your new van ! John R Barone President

Second car

This is my second car I received from John L Smith Dealership and I am satisfied with the car and it has a reasonable mileage for a 2005 vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jonathan Thank you for your 2nd purchase we appreciate your continued business, Have a great day! John R Barone President

Happy Customer!

From start to finish Matt was a amazing, helpful salesman! I came in with bad credit and Matt did what he could to get my monthly payment where I needed it to be and got me out of there with the car I admired on their website! I’m very happy with the whole transaction! Thank you Matt and John B! I appreciate what you did for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Happy Customer! Thank you for the opportunity to earn your business. we know that you have several options when it comes to purchasing a vehicle. The entire staff at John L Smith Used Cars welcomes you to our family. Thank you for your review we appreciate your business. John R Barone President