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John L. Smith, Inc.

(650 reviews)
Visit John L. Smith, Inc.
Sales hours: 8:00am to 6:00pm
View all hours
Sales
Monday 8:00am–6:00pm
Tuesday 8:00am–6:00pm
Wednesday 8:00am–6:00pm
Thursday 8:00am–6:00pm
Friday 8:00am–6:00pm
Saturday 10:00am–2:00pm
Sunday Closed
(610) 400-1065 (610) 400-1065

Reviews

(650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Experience

I would recommend John L Smith. Matt was very friendly, knowledgeable, and patient. I was looking for a car that felt right and somewhere I would not feel pressured. Matt was able to make it happen. He spoke to me on the phone and then helped me in person. The whole transaction was smooth, and I am glad that it was just one person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great Experience, Thank you for review, we operate from start to finish unlike other dealers. We understand the sales process as well as financing. Congratulations on new your purchase !! John R Barone President

Excellent service

This is a great place to get u a car they are very helpful and and caring when it comes to getting a car. I recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Excellent service Thank you for sending in your review, we appreciate your business. We were glad we were able to secure financing for you. enjoy your vehicle and thank you from everyone at John L Smith Used Cars. John R Barone President

Great experience

John Barone and John Scullin were very helpful in the entire process. I came in knowing which vehicle I wanted, and they worked together from start to finish on making sure I was satisfied before walking out the door. Two great guys, and a great dealership. Thanks for all of the help to you both!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great experience Welcome to our family, enjoy your new mini van. Thank you for your review we appreciate your business. Have a great day ! John R Barone President

The best in customer service.

I have been a repeat customer to John L. Smith's. I think that they have the best team in the world. They each make you feel like you are the most important customer. They went above and beyond for me this time. Searching for what I wanted until they were able to find it for me. Love those guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

The best in customer service. Angela we feel the same about you, enjoy your Acura ! We appreciate the confidence that you have placed in our dealership. Have a great day John R Barone President

Happy Customer

I had a great experience getting my new car at John L. Smith dealership. I don't have credit so I went into it with little hope I would be leaving with a car. They really did all they could to get me into the car I wanted. They were very professional but also had a good sense of humor. I love my new car and will definitely be going back when Its time for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Happy Customer Thank you for your review, we appreciate the opportunity to have helped you. Having been here for 35 years we have developed relationships with banks that want to help all customers. Congrats on your purchase and welcome to our Family. John R Barone President

Very good experience would recommend it to anyone

This is the third vehicle I have bought from this organization and all of the sales staff as well as the service staff has always been extraordinary. All have been very friendly very knowledgeable and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Very good experience would recommend it to anyone We are lucky to have you as a customer and we want you to know that we appreciate the confidence that you have placed in our organization. We are lucky to have customer like you. John R Barone President

Great service

Had such a awesome experience buying my 1st car here! The staff were extremely helpful! I didn’t feel pressured at all. Would most definitely refer them to ANYONE looking for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great service It was a pleasure to have had the opportunity to earn your business. We look forward to having you as a customer for many years. Have a great day and again thank you John R Barone President

My Best Car Buying Experience !!

A Truly enjoyable car buying experiences. Matt and John where very helpful and accommodating, I highly recommend this dealership to anyone who is looking for an great used car. I will centerly do business with this dealership in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

My Best Car Buying Experience !! Congrats on your purchase of your new Colbalt. You will enjoy your new vehicle for many years, remember when you need oil changes they are FREE. Thank you John R Barone President

Best car buying experience I ever had

No B.S, friendly, and honest. I highly recommend checking here first if your in the market for a used vehicle and I honestly am a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Best car buying experience I ever had, Thank you for sending in your review. We appreciate you as a customer and we look forward to earning your business for many years. John R Barone President

Satisfied Customer

It was a pleasure doing business. Professional and accommodating. No pressure sales and nice selection of vehicles to choose from. Thank you for a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Satisfied Customer Jim Thank you for the confidence that you have placed in our dealership. Enjoy your new Altima we appreciate your business. John R Barone President