Skip to main content

John L. Smith, Inc.

(650 reviews)
Visit John L. Smith, Inc.
Sales hours:
View all hours
Sales
Monday 8:00am–6:00pm
Tuesday 8:00am–6:00pm
Wednesday 8:00am–6:00pm
Thursday 8:00am–6:00pm
Friday 8:00am–6:00pm
Saturday 10:00am–2:00pm
Sunday Closed
(610) 400-1065 (610) 400-1065

Reviews

(650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

My car buying experience

This was my first car buying and best experience I've ever encountered. I am very pleased with the outstanding service I received and I am truly happy with my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

My car buying experience, Thank you for allowing our dealership the opportunity to have earned your business. Enjoy your Mazda for many years, when you need service stop and we will make that an enjoyable experience. John R Barone President

What a pleasant experience buying a car here. Very satisfied

We are very satisfied with the whole experience! Would definitely refer our friends and family to buy their next vehicle here!!!! Great selection of used cars. And great service. We love our new car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

What a pleasant experience buying a car here. Very satisfied, Thank you for your purchase, we look forward to servicing your vehicle for many years. Enjoy your new vehicle !! John R Barone President

First purchase

I very much appreciate the time and respect I received. I would return in the future. You guys made my day! Thank you. Very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

First purchase Thank you for taking the time to post your review. We look forward to servicing your vehicle as well as having you as a customer. Please call me today I have quotes for insurance for you. John R Barone President

Great!!!

I was having trouble with dealerships trying to get a car loan and John L Smith made it quick, easy, and worth the wait. Can't wait to go back to get my second car from them!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great!!! Thank you for your review we appreciate your feedback, should you need anything do not hesitate to contact us. We appreciate the opportunity to have earned your business. John R Barone President

HONEST, FRIENDLY, EAGER TO PLEASE,

I HAVE BOUGHT SEVERAL CARS FROM THEM......THEY ARE GREAT TO DEAL WITH ON ALL LEVELS.......EVERYTHING IS DONE AT ONE SETTING........ALL ASPECTS OF THEIR OPERATION IS GEARED TO THE CUSTOMER. AND THEY ONLY DEAL WITH GOOD CARS. THEY ALWAYS HAVE A GREAT SELECTION.......AND I LIKE THE WAY I AM TREATED.......NO PRESSURE.......THEY KNOW HOW TO TREAT PEOPLE AND MAKE IT COMFORTABLE FOR YOU TO TEST DRIVE, TRADE IN, OR PURCHASE A VEHICLE.......I WOULD'T GO ANYWHERE ELSE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

HONEST, FRIENDLY, EAGER TO PLEASE, Thank you for your review, we are lucky to have you as a customer. Enjoy your new dog car!! We appreciate your continued support of our dealership. John R Barone President

service repairs

I purchased a used vehicle from a private person which unfortunately needed repair to pass inspection. By recommendation I brought the vehicle for a diagnostic and assistance. I received a number of viable options and very reasonable quotes. I was able to have the car repaired for less than I imagined and with quality work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your review, we greatly appreciate it. Our service team was happy to assist you and we are glad you came to us. Here at John L Smith we not only do service repairs but we also have a sales team to meet your needs in any car you are looking for. John R Barone President

Great experience from Smith Used Cars.

I just wanted to say that my buying experience from Smith Used Cars was fantastic. The sales staff were outstanding and answered all of my questions and concerns. No pushy sales tactics. I would highly recommend for anyone shopping for a car. One of the best automotive sales experiences I have had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great experience from Smith Used Cars, Thank you for the trust that you have placed in our dealership, we appreciate the opportunity to have earned your business. enjoy your truck and from everyone at Smith Used Cars thank you. John R Barone President

The best experience ever they were kind and understanding

I've had the best experience ever they walk me through every step of the process explaining everything that I did not understand they made me feel so comfortable and stress free I had no way of getting my car back home they brought my car to me. John L Smith dealership is the best ever.don't worry they will help you at John L Smith dealership. need a car don't know where to go just call up John L Smith dealers they'll make sure you have the best experience and a good reliable car. Thank you John L Smith I really love my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

The best experience ever they were kind and understanding, The purchase of your auto was a great experience on both sides. We appreciate the opportunity to have earned your business. Should you ever need anything we are now your car family. John R Barone President

Amazing....

This dealership is very wonderful. I was referred by my uncle whom dealt with this dealership. All I can say is that they made me feel very welcomed and there was no hassle, unlike other dealerships they want to tell you what you have to get into according to them. The whole John L.Smith team and Ms.Tina are AWESOME!!! So for anyone looking for a good quality used car this is the place to go!!🤗🤗 Trust I will purchase from them again...so don t pass them up you would be a fool. Love you guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Amazing.... We are very happy to have earned your business, we appreciate the confidence that you have placed in our dealership. Enjoy your new Lincoln, welcome to our family. John R Barone President

No pressure, treated me with total respect.

I looked at many Nissan Sentra's . I looked at condition of vehicle, mileage and price. I got the nicest, lowest mileage vehicle I could find for a 2016 model. I got the best price anyone would give me. I dealt primarily with Matt, but at the end, the owner, John Barone, introduced himself and finished the transaction himself. Need I say more ? Katie

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

No pressure, treated me with total respect. Thank you for taking time to send in your review, we appreciate having you as a customer. We look forward to servicing your vehicle for many years. Enjoy your Sentra ! John R Barone President