It was really great service. The only down fall was not having a loaner as you all used to provide previously.
Given the pandemic with Covid-19, I was very pleased with the cleanliness and social distancing practiced while still focused on the relationship of client... and service. Everyone was very welcoming and focused on providing excellent service. Coffee, drinks and snacks were still being given and the amenities we perfect.
When Buying my Mercedes, I felt confident about my decision and it was because my car dealer, Mr Agustín Romagenoli is not only an excellent car dealer... but also an excellent honest advisor. .When I go back to Mercedes I would ask for him again
I appreciate the text messaging updates and ability to speak directly to service advisor....before we use to play phone tag all day. Or service advisor... was never at desk to answer calls
Good Experience so far. Just bought my car, I am hoping I continue to have excellent customer service from the service department as I did from the Sales... department. My salesman was Mychal Payne
Very friendly and quick experience. Very relaxed environment, the least stressed ever been buying a car. I would buy from them again.
Mychal was super great to work with! He made us feel like we were in good hands throughout the entire buying process. I would definitely recommend him... to our friends and family!
Great customer service from Elias in the service department. I will definitely be back. From the moment we drove into the service department Elias put... us in a loaner vehicle and assured us he would call us as soon as he found out what was wrong with my Mercy! Great service!
Staff is very helpful and experienced. Made scheduling easy and convenient. My vehicle was brought in for a recall and I was able to get it taken care... of without any delay.
We enjoyed interacting with Trevor Anderson, our sales person. He is very personable, honest and went the extra mile to get our deal done.