Reviews
Drew was an absolute pleasure to deal with and MCB of SA
Drew was an absolute pleasure to deal with and MCB of SA has earned themselves a return customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us at Mercedes-Benz of San Antonio. We're pleased to have met your expectations and look forward to serving you again in the future.
I’m reviewing Martin Flores.
I’m reviewing Martin Flores. He was outstanding in his communication as well as service to me and my car. They were able to diagnose the electrical issue and thoroughly explain what was needed.de my vehicle. In addition the team provided a detailed list of other items need to bring my vehicle up to standard. While I’m able to do many items on my own he was able to talk openly with me and explain everything in detail. I will bring my vehicle back again. Appreciate Martin and how clean my vehicle was after the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that you had a positive experience with our team at Mercedez-Benz of San Antonio. We're pleased that your vehicle's needs were thoroughly addressed, and we look forward to serving you again.
Hakeem White was probably the best service advisor I have
Hakeem White was probably the best service advisor I have ever had at a dealership. Excellent communication, informed and nice. Walked in pouring rain to check on how much longer my car would take in service. As, I was leaving at 5:45 in the evening, he noticed a bent license plate and repaired and placed matching plate holders on my tags. It is amazing how kindness and communication aids in the waiting game. Excellent job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're really pleased to hear about your experience with our team at Mercedes-Benz of San Antonio. Your kind words mean a lot, and we're glad to know that you appreciated the service provided.
Josh did an exceptional job on helping us to get my
Josh did an exceptional job on helping us to get my daughter a car. He tolerated the extremely detailed questions from my son about the car we are getting 🤭 Very patient and very friendly person. He helped us greatly. We are happy with the deal we got 😊
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear you had a great experience with our team at Mercedes-Benz of San Antonio. Your satisfaction is important to us, and we're glad we could assist your family. Enjoy the new car for your daughter!
Thanks Again Mercedes of San Antonio for the Service on
Thanks Again Mercedes of San Antonio for the Service on my ML63 AMG!! New A/C Compressor and Control Panel.. car blows cold air again!! Thanks Tyler and the service department!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear your A/C is working perfectly. Our team appreciates the kind words. Take care and enjoy your rides!
We drove in from out-of-town after calling MBSA and
We drove in from out-of-town after calling MBSA and speaking with Robert (Bobby) Rios. He was waiting for us at the door and took us immediately to the models we were interested in. After a quick decision, he accompanied us on a very informative test drive, pointing out the many features of the vehicle. Inside, Bobby continued his great customer service as we reviewed the trade-in/purchase deal and left with the vehicle we wanted. We got the best value for our trade-in, plus an excellent purchase price on the vehicle. Also, we optioned for a couple of valuable add-ons during the finance part of the deal, which really enhanced the overall purchase. Thanks, Bobby for your undivided attention to us, the vehicle and purchase details, your excellent product knowledge and overall friendly and personal care. God bless you, my friend and thank you for being the one that answered the phone when I called.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your experience with our team at Mercedes-Benz of San Antonio. We're glad to hear that everything went smoothly and you found a vehicle that fits you well. Wishing you many enjoyable drives ahead.
They diagnosed the obscure problem with my car and were
They diagnosed the obscure problem with my car and were very friendly in fixing it. Definitely would recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad we could help diagnose and fix the issue with your car, and appreciate your recommendation. If you need anything else, don't hesitate to reach out to us at Mercedes-Benz of San Antonio.
Edward was friendly and accommodating, did his best to
Edward was friendly and accommodating, did his best to find a vehicle that matched our needs. A pleasure to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad you had a great experience with our team at Mercedes-Benz of San Antonio. Thank you for taking the time to share your feedback.
The staff is Courteous, helpful it’s always a good
The staff is Courteous, helpful it’s always a good experience. We have bought 2 cars and will good back when it’s time to upgrade.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust and support in Mercedes-Benz of San Antonio. We're glad to hear you've consistently had a positive experience with us.
Walked was the salesman that sold me a vehicle at the
Walked was the salesman that sold me a vehicle at the dealership. He was extremely knowledgeable and helpful with the purchase. I would recommend working with him on anyone’s next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recommendation. We’re pleased to hear our team was helpful and knowledgeable during your purchase at Mercedes-Benz of San Antonio.