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Auto Expo of Huntington

(367 reviews)
Visit Auto Expo of Huntington
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:30pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–6:30pm
Tuesday 9:00am–6:00pm 9:00am–6:30pm
Wednesday 9:00am–6:00pm 9:00am–6:30pm
Thursday 9:00am–6:00pm 9:00am–6:30pm
Friday 9:00am–6:00pm 9:00am–6:30pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday 12:00pm–4:00pm 12:00pm–4:00pm
(631) 759-9026 (631) 759-9026

Reviews

(367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Expo of Huntington from DealerRater.

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Run Away

Shady dealer. Jeep was painted on undercarriage to hide the rust. It was not ready when I came to pick it up. When I drove off the lot numerous warning kits came on and I had to turn around and return to the lot. Sat for hours while they fixed it. Drove home two hours and the next day the same thing happened. My mechanic diagnosed it with a major electrical problem and the TIPM needed to be replaced. They say they have a showroom but they do not. Cars are not ready to go and the ones on their website are not in their tiny lot.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
8 people out of 8 found this review helpful. Did you?
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Terrible.

Terrible. I send requests many times on many different Jeeps they had listed and never got one response. It does NOT make one assured buying from them is a good choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

DO NOT GO HERE!

DO NOT GO HERE!!! I live 3 hours away from Auto Expo in New Jersey and saw they had 3 Cherrokee XJ's advertised for sale. I tried calling multiple times, but no one answered. I sent a text to there website and got a response back from "someone" saying all 3 jeeps were available and I could come look at them tomorrow. I set up an expensive uber ride the next day a headed there. I was greeted by a guy named Cliff (I think that's his name) and let him know that I was there for any of the three Jeeps. He let me know that they had been sold a year ago and they don't have any that we're in those colors (black and blue). Very disappointed I had to settle for a tan one (my least favorite color) as it was the only drivable one that was ready to be sold. It had a lot of rust that you can tell they did there best to cover up, but I didn't have much of a choice and I thought it would just be my project. Paid $5,500, 190,000 miles. Big mistake. Im dumb. After the deal I drove off the lot and within 10 minutes the check engine light came on and the A/C had stopped working, and this is where the fun begins. I turned around drove back and let Cliff know. He said no problem, "we always take care of our customers". I'll never forget those words. After a couple hours he said the issues were fixed and I was good to go. Believing him like an idiot, another mistake on my part, I didn't even ask what the issue was, I was just ready for my drive back. The next day she fails inspection for the engine light not coming on when you turn the key. Turns out, these guys had taken out the bulb. Classic. Take her to the mechanic, 5 different codes come up and he let's me know that I need a new engine. Great. For $5,500 I have a rusted out Jeep that needs a new engine. I called Auto Expo until they finally pick up and I let them know. They don't believe me, so I gave them the Mechanics number, he confirms. They then tell me to bring it in knowing full well I'm a 3 hour drive away. I asked if they had a loaner and they said no, to just rent a car, as if thats not expensive. The owner Don then tells me to drop it off at an auction lot and he'll have a truck pick it up and they'll fix or replace the engine. 2 weeks go by of ubering and bumming rides to work and finally my rusty jeep is ready to be picked up at the auction place. Don tells me it had a bad computer. I dont even make it out of the parking lot and the check engine light comes on. Super cool. Go back to the mechanic and ALL OF THE SAME CODES COME UP!! He once again tells me she needs a new motor. I call Don once again and tell him. He seems confused and says no codes came up when his mechanics started it up. I dont what mechanic doesn't know you have to do a drive cycle after putting in a new computer, which tells me they're once again being shaddy. This time I tell him I can't afford to leave my Jeep and keep ubering to work. I tell him to just put me in another cherokee. He says fine, but he won't have one be ready for another couple weeks. Another 2 weeks go by and I make my 3 hour drive to go swap. This other Jeep had 3 big cracks in the windshield and rust that went threw the body to the inside carpet. The drivers seat was held down by only 2 bolts because the others were rusted out. They really went out of there way to make things right......At this point though, I just want to be done with these fools, and the Jeep runs fine, so I sign the paperwork. Not even 12 hours later. The check engine light comes one and the heater is not blowing hot, just in time for winter in New Jersey. xxx!!!!! Turns out I need a new heater core which will run me over 1,000 to replace and another couple hundred to fix the check engine light. I called Don and offered him to buy back the Jeep for a thousand less then what I bought it for, he said no ofcourse and only offered $500 to help with the heater. I asked for $1000 and he said "absolutely not." We get in an argument and he hangs up on me. Fortunately though, for the Air Force, we got ADC. 🤘

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Lies, nothing but Lies Had problems the day I brought the

Lies, nothing but Lies Had problems the day I brought the car and dealer had it more in the first 60 days then I did. Bad service, bad management, run while you can

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Smooth

Smooth and easy experience, highly recommend, go see them if your looking for a quality pre owned jeep at an affordable price, easy financing and good people to deal with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 3 found this review helpful. Did you?
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Really started from the get go after we purchased the

Really started from the get go after we purchased the car. Due to traffic we arrived at the dealership about five minutes after they were set to close. We called to let them know and nobody would wait to hand us the keys. Left them in a location they texted us. Since then they have ghosted us and we are still waiting for a bill of sale/title on the 2004 Jeep Cherokee Laredo we purchased over two months ago! Three weeks after purchase car would not drop into gear. It was a simple shift linkage, which my local garage took care of for about $200 but never received a reply to my multiple emails and attempts to call. Voicemail is full and emails are pretty much ignored/ghosted after purchase. Wrong lug nuts on car (lock nuts meant for metal rims on aluminum rims) and antenna installed on car needs to be held in place by a zip tie or it swings away from the car. Really disappointed and unable to register the car due to lack of proper paperwork.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Biggest scammers!! All of them!

Buyer beware!!! Stay away!! They literally sell you a piece of junk!! As soon as you leave the lot the engine light comes out!! Once you leave its your problem.. they are all scammers!!! Read all reviews from all sites!! They are the worst!! Stay away!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
4 people out of 4 found this review helpful. Did you?
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Great Service - Large Selections

From the moment we arrived, they provided excellent customer service. Clifford and Fred answered all our questions and we're very helpful. They have a large selections of Jeeps, which made it easier for us. I highly recommend you going there. When we are ready for our next Jeep, it will be from Auto Expo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 4 found this review helpful. Did you?
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Excellent service salesmen really helped me a lot

Very helpful an informative people were very good to me I would definitely come back for my next car an recommend them to friends am family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 3 found this review helpful. Did you?
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Was very interested in the Jeep Cherokee, ask about

Was very interested in the Jeep Cherokee, ask about availability and no response. Picture wise was exactly what I was looking for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.