Reviews
Great customer service all around
Very great place everyone is great here. Second time buyer and will definetly be back. Made sure I was able to get get what I wanted and didn't let me settle for something less and I greatly appreciate that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us, Ira. Congratulations on your new purchase! We work incredibly hard to exemplify our commitment to customer care and we're glad to hear that our staff was able to help you get the vehicle that you wanted. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Very professional
Everyone was very helpful and professional. Corey was an excellent salesman. This was my second purchase at 1st Kia and I was happy before and I'm happy now.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Susan, thank you so much for the great review of your experience at our dealership and especially with Corey. Congratulations on your purchase! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service!
Always was kept informed of what was going on with my car. Fast and friendly service. My car is working perfect now.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to working with you during your next service visit. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
great service
no pressure to buy, great selection of cars, All of the sales people were knowledgable , friendly and courtesy Eian was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is very kind of you to write us such a nice review, Carol. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
I go out of my way to have my car serviced here...
Everyone is happy, positive, polite and knowledgeable. Even the day before Christmas! Service is complete, thorough, fast and affordable. Service is easy to access. I go for it of my way to bring my car to you guys cups the experience is so good.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are truly grateful for this awesome review, Steven! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please come visit us if you need anything else, be it service or sales. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Greqt service at First Kia
Profesional fron start to finish. Greqt communication. Reviewed all repairs. The service department is a great reason to buy a Kia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Andrew. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service! Friendly people.
Everyone is so nice! Very helpful. Nice atmosphere. Really love my KIA Forte. Happy to recommend KIA Dealership to my friends. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful feedback and recommendation, Helle! We are very happy we could be of help! Please let us know if we can do anything else for you. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Thankful Customer
Robin the service Rep I felt went out of her way to be helpful and kind. She made me feel like I was visiting family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kyle and thanks for the great feedback! We're very happy that Robin was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
great service, clean and friendly environment
waitin room make you feel like home, and does not bother to wait for your car to be repaired and the free car wash was excellent!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Alex and thank you for your feedback. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
1st Kia & excellent service all around
The customer service was great, I always feel like it's a quick waiting time. Everyone is so friendly and tries to help you. I especially wanted to say thank you to robin she was so help and I'm young and don't know a lot about cars but she really did do an amazing job explaining everything to me and giving me the nssf service I could ask for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking time to leave us a great review, Brian! We are happy to hear that you were pleased with the service you received from Robin. If there is anything more that we can do please come back and see us again. Best, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005