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Modern Nissan of Lake Norman

(2,918 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2015 consumer dealer award
New (855) 651-5074 (855) 651-5074
Used (855) 829-1964 (855) 829-1964
Service (866) 824-9504 (866) 824-9504

Reviews

(2,918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Nissan of Lake Norman from DealerRater.

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Awesome service

They salesman and sales manager worked very hard to get ne a great deal and went above and beyond to get me the jeep I really wanted. My salesman, Chris Byars was awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We love hearing from our customers, so thank you for taking the time to write this glowing review, Krissy! It's wonderful to hear that our staff at Modern Nissan of Lake Norman was able to provide you with an awesome service experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. The Modern Nissan of Lake Norman Team

Great service

Friendly, experienced staff who made my experience easy. I highly recommend Perry and his team at modern Nissan in cornelius

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brittany, we sincerely appreciate your feedback. Each employee is a valued member of the Modern Nissan of Lake Norman team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! The Modern Nissan of Lake Norman Team

Great experience

The sales, management and finance staff were among the best I have dealt with in over 50 years of car buying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

William, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. The Modern Nissan of Lake Norman Team

Great dealership, excellent service

The people at Modern are always positive, polite and efficient. I’ve bought 5 cars from them and like feeling that my business is appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for reaching out Sandra! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. The Modern Nissan of Lake Norman Team

Great car buying experience!

The entire experience was seamless and easy to navigate. Did most of my buying and questions online. All of their team was professional and very friendly. I usually hate buying cars, but they made it a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Damon, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Modern Nissan of Lake Norman! If there is anything else we can do for you, please feel free to give us a call. The Modern Nissan of Lake Norman Team

Awesome Service

Ray was very nice and professional. I really appreciate the sense of urgency because I had to leave town. I also loved how Ray volunteered to pick me up and I was able to cancel my uber, saving a few dollars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We love hearing from our customers, so thank you for taking the time to write this glowing review, Asha! It's wonderful to hear that our staff at Modern Nissan of Lake Norman was able to provide you with an awesome service experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. The Modern Nissan of Lake Norman Team

Another awesome experience

Great experience I love the way the staff takes care of me. They always know exactly how to treat their customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Lamarc, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. The Modern Nissan of Lake Norman Team

Great service always

April was attentive and quick at getting tire estimates quickly as well as getting my vehicle in and out quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, thank you for taking the time to share your feedback. Each employee is a valued member of the Modern Nissan of Lake Norman team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! The Modern Nissan of Lake Norman Team

Great service

Always can count on Tom Ellis to take good care of me. He is always helpful in telling me what I need for the maintenance of my car. I really appreciate his truthfulness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kathleen, thank you for taking the time to share your feedback. Each employee is a valued member of the Modern Nissan of Lake Norman team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, The Modern Nissan of Lake Norman Team

Great service, friendly staff and clean facilities

The staff was very professional and attentive to my needs! I would not hesitate to tell anyone to purchase a vehicle at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful feedback, Valree. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. The Modern Nissan of Lake Norman Team