Reviews
Great Service
I love how Daniel greets me when I drive up to the service department. His communication skills are awesome. I will continue to have my cars serviced at Nissan.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Modern Nissan of Lake Norman Team
Waiting Period
Waiting area was comfortable and clean. Access to power for notebooks is helpful. My key battery was replaced while waiting.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mike, thank you for taking the time to leave a review for us at Modern Nissan Of Lake Norman. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!
Kudos to Modern Nissan of Lake Norman
Christian Marge made it so easy to negotiate a price for my 2024 Rogue. He was informative and helpful and we liked his straightforward no nonsense approach.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christina, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Modern Nissan Of Lake Norman. Glad to hear Christian made the process smooth and informative on your decision. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Another Great Visit
Staff is always attentive and professional. The facilities are clean and accommodating for all to allow for work, t.v., outside and reading.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, John. It's our commitment to ensure quality customer care by providing accommodating and clean facilities as well as attentive and professional service to our guests. Please come see us for any future needs. Thanks again! The Modern Nissan of Lake Norman Team
Great Staff at Modern Nissan
Timely sales people. helpful management. Things were less than perfect but they took care of me at a loss to themselves. 10/10 highly recommend
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jessica, I am ecstatic to hear about your positive experience with us! I will share your feedback with my team and hope to see you again soon! The Modern Nissan of Lake Norman Team
Excellent Service
Service tech was very pleasant and listened to my questions and answered everything. Offered me a loaner car when my repairs were going to take extra time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara, we’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! The Modern Nissan of Lake Norman Team
Great Service
I liked that I was able to make a service appt online and when I arrived they had my information already qued up. I really loved the text feature and being able to see the invoice before I arrived as well. It helped me make a better decision on what services I needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kristen, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Modern Nissan of Lake Norman. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! The Modern Nissan of Lake Norman Team
Service great Tom
Great on time service Toms the best!!! And nice and clean vehicle. Like to get work done with Tom.always texts us when completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donna, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. The Modern Nissan of Lake Norman Team
NC State Inspection
Great customer service and I was in and out for my state inspection within 30 minutes. Employees were very pleasant and friendly Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, The Modern Nissan of Lake Norman Team
Great Experience
Actually sold the car close to msrp where other dealerships were marking the Z up 10,000 to 20,000 more. Perry was awesome to work with, very laid back and not pushy, made the buying process way less stressfull.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving this remarkable feedback, Andrew. We appreciate your comments and are happy to hear that Perry was able to meet your needs. At Modern Nissan of Lake Norman, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Modern Nissan of Lake Norman Team