Reviews
Car Repair
Great communication from Modern Nissan on the progress of the diagnosis and repair. Modern Nissan took ownership of dealing with the car warranty company, very nice.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jim, reviews like this give us motivation and help us ensure we provide high-quality care. Very happy to see your advisor and technician took great care of you during your visit at Modern Nissan Of Lake Norman. Thank you again for leaving us this response!
Excellent experience
Art in service. Kept us updated and friendly. Work was done quickly and in time we were told.price was reasonable. Will use again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Willard, we're so glad that Art was able to go above and beyond your expectations! We look forward to your next visit! Take care!
Great Service
Your service department has consistently, for years, flawlessly taken care of my vehicles. That is a track-record that cannot be matched. Daniel was over-above-the call in his efforts …AS ALWAYS!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback. Each employee is a valued member of the Modern Nissan of Lake Norman team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! The Modern Nissan of Lake Norman Team
Excellent service!
I was able to get an appointment one day prior, April was super kind and helpful, and I really appreciated the unexpected complimentary car wash/vacuum service in addition to my standard oil change service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jamie, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Modern Nissan of Lake Norman. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! The Modern Nissan of Lake Norman Team
Service repairs
Curteous, professional staff. I would recommend this dealership to anyone. The service rep took the time to review all the work needed and further explained the additional work he recommended. We did return to have the additional service completed that he recommeded.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team, Frank! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Modern Nissan of Lake Norman Team
Good service
Friendly and easy service. Service advisor was able to assist quick and efficiently. Nice area where you can relax while you wait for you car. Would recommend feedback on the status of your vehicle while you wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Johannes, thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! The Modern Nissan of Lake Norman Team
Easy new car experience
Easy hassle free experience Sales consultant was knowledgeable and made the process simple. Sales manager was easy to work with as well
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, we are so pleased you enjoyed your visit to Modern Nissan Of Lake Norman and the team made the process of purchasing a vehicle so easy for you. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Recall Service
Came in because of recall and the service folks checked everything to our satisfaction. Thank you for a job well done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for sharing your positive experience with us, Scott! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, The Modern Nissan of Lake Norman Team
Service
Came in last minute for an oil change got me in and out. Good customer service and good recommendations also.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this great review, Tiffany. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, The Modern Nissan of Lake Norman Team
Friendly
Chris Byers was super friendly and made my experience quick and pleasant. Everyone seemed happy and upbeat. It helps that they play great music!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, The Modern Nissan of Lake Norman Team