Reviews
Very friendly
Very friendly service. Was very helpful getting what I wanted. Was helpful showing me the features. My sales person was very knowledgeable
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, James. Sincerely, The Modern Nissan of Lake Norman Team
Great Service, courteous employees,
It is always easy to schedule an appointment and the service is always prompt in completion. Tom Ellis is an excellent service manager.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Carolyn. The Modern Nissan of Lake Norman Team
Recent purchase
The sales team display professionalism, are responsive and timely with their communications, and accommodate clients needs or concerns.Perry and Christian were exceptional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We are excited to hear that Perry and Christian were able to assist you in making your purchase. Please let us know if there is anything else we can do for you; we are more than happy to help! We hope you have a great day!
Outstanding Buy/Sell Experience
Christian Marge was calm and informative. He was not pushy. He was an active listener and was attentive to what I needed and wanted in my next vehicle. Johnny Tran was able to advocate for me to get the most money for my trade and worked efficiently to get the finances worked out smoothly. Christian reached out after the weekend to see how I was enjoying the car and asked if I had questions. I really feel like he stands behind the cars he sells. Johnny also took time to speak with me about a question I had about financing after the deal was done.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Laura, it's experiences like yours that really keep us motivated! Thank you for your kind review; we are happy to pass along your comments to the team here at Modern Nissan Of Lake Norman! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Modern Nissan Of Lake Norman!
Great service
Friendly prompt service experience and a good price for the Service provided. Was able to get appointment when I needed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Frank, your satisfaction is our top priority. We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
New Pathfinder First Service Appt
Seamless as usual, Rey is excellent. Start to finish. Simple visit involving just oil and tire rotation but had discussion on new vehicle, my concerns and any open items.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Congratulations on your new vehicle, Terence. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Rey was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, The Modern Nissan of Lake Norman Team
Rey technician
Rey was very informative and kind. he called and texted me information which was great. i always take my car to you guys and get great information.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Daysi, we are truly grateful for this awesome review! We are thrilled that Rey was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Modern Nissan of Lake Norman Team
Good service
good service, very friendly staff, no complicated procedures, the agency is close to my house, it was very easy to get to
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Roxana, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. The Modern Nissan of Lake Norman Team
Audi A4
Sales rep was great. Professional and courteous. A very down to earth person. Buying was done in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Frederick, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Modern Nissan Of Lake Norman!
Service
Customer Services was great and friendly and prompt and awesome and reliable and trustworthy and very much appreciated! Thanks for all you do! April was terrific!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tom, Thank you again for taking the time to let us know how we did. Seems that we checked off all the good remarks on your list. We look forward to your next visit! Take care & we hope you have a great day!