Cochran INFINITI Monroeville

Total experience was great. Steve Phillips is a fantastic salesperson. He knew my needs and understood them. He also knows his product and can answer all the questions regarding the Infiniti brand.

Cochran Infiniti has an excellent Service Department. Very professional and reliable customer service. Repairs done right the first time. Loaner cars are clean and relatively new.

I liked the option of viewing more than one make and model of cars that I was interested in. The sales representative was great to work with - he went out of his way to show us the different makes and models at each of Cochran's locations. He also fit it in with my schedule. He provided detailed descriptions on each model.

The INFINITI service team was amazing! Greg was a wonderful person to deal with before, during and after service. My vehicle was done promptly. THANK YOU for the wonderful experience!

I bought my first new Infiniti in 2000 and my second Infiniti in 2006. I keep on coming back. The reasons are very clear, the car is wonderful to drive, reliable for my busy schedule and the service is second to none. I have had many types of cars in the past - and dealt with car mechanics in many states. None rank as high in my book as #1 Cochran Infiniti in Monroeville. I am a single mom with a full-time job. Greg McCrieght and his team at the Infiniti dealership have been instrumental in helping me juggle my car with my job and my family. At one point I remember being packed and starting a road trip for our summer vacation. The car sounded funny. I frantically drove to infiniti without any notice - the car jammed packed with inner tubes, and flip-flops. The mechanics checked out my vehicle, told me it needed repaired - and before I knew it they were helping me re-pack our geer into a rental car and off we went on vacation, knowing they would take care of my car while I was gone. I have had many such instances in the last 12 years. Greg McCreight and his crew are always there with a smile on their faces and a willingness to help make things right. It is hard to find a service team that you can trust - Craig's Infiniti team try their very best to keep down the cost of repairs while keeping your car at maximum performance. In my book, they dot their i's and cross their t's...twice. My car has 160,000 miles on it and it is still going strong, thanks to Greg and his crew. They have spoiled me - it will be hard to go elsewhere.

This was the BEST car buying experience. I went in to the dealer armed for a fight. This fight NEVER happened. The salesman and managers were right on as far as the deal that I wanted. They were very kind and helpful during the buying process. After the deal was made everything was explained to me and I left feeling like part of the family. Thank You Cochran Infiniti.

I have been a loyal service customer of Cochran Infiniti in Monroeville since I purchased my car in March 2005. I have been consistently impressed with the level of personal attention that we receive from Bailie and her service staff. In fact, I make the 45 minute commute all the way from the South Hills because of the stellar service we receive every time. I even bring my wife's Subaru to this dealer because I trust that I will receive quality service and an honest diagnosis of what maintenance our vehicles will need. I highly recommend Bailie and Cochran Infiniti of Monroeville for all of your service needs!

I bought my first new Infiniti in 2000 and my second used Infiniti in 2010 and hope to always drive an Infiniti. Boths cars were great and a real driving pleasure. I don't think I could be as satisfied driving any other car. The extra bonus is the great service provided by the staff of Greg and Bailie. They couldn't be more helpful and efficient. They always try to work on best times for the customer to bring in their vehicle, have a loaner ready and keep you updated by phoning on any issues/needed service and when your car will be ready for pickup. If I have any questions they always make themselves available for assistance even if popping in without an appointment. A great and reliable service. Bernie was extremely knowledgeable when I bought my current Infiniti and we completed the purchase in record time.

The whole experience was awesome. Steve was great! We took the car on a test drive and he was very informative about the car. I was sold at that point. My husband was sold with the fair price for my car.

I recently purchased an Infinity M35X from this dealer with Tony Robertson as my sales agent. Tony went out of his way to make this a smooth purchase for me even coming in on his day off to finalize the purchase. I found one minor flaw with the leather door panel and Tony took care of this immediately. He spent all of the time that I needed to go over the features of the car and has followed up quickly with any questions. This is the second car that I have purchased from this dealer and I couldn't be more pleased with the service I have received.