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Lithia Chrysler Dodge Jeep Ram of Great Falls

(709 reviews)
Visit Lithia Chrysler Dodge Jeep Ram of Great Falls
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–5:30pm
Tuesday 9:00am–6:00pm 7:00am–5:30pm
Wednesday 9:00am–6:00pm 7:00am–5:30pm
Thursday 9:00am–6:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2024 state dealer award
View 15 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2018 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award
New (888) 894-0527 (888) 894-0527
Used (888) 894-0841 (888) 894-0841
Service (888) 897-6182 (888) 897-6182

Reviews

(709 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram of Great Falls from DealerRater.

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Great Experience

Our experience of choosing and purchasing a car at Lithia Chrysler Jeep Dodge of Great Falls was a very positive experience. We knew what type of vehicle we were looking for and the salesman Rob Buley was well versed and understood our needs. He showed the differences and comparisons of the model we were looking at so that we felt we were able to make an informed decision. Rob was also the financial manager and he clarified my financial questions so that I felt comfortable and secure in my decision to purchase my new Chrysler 200. Thank you Lithia Chrysler Jeep Dodge of Great Falls for such a positive experience. Tammy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New jeep

Mike Stull is a great salesman! I talked to him Friday morning and by Friday afternoon he had good news for me! I would recommend him to everybody!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
4 people out of 4 found this review helpful.

replaced transmission

Just had my 13 ram 2500 Cummins in for a failed tranny the service was great Annette handled my truck they were fast got it done and made sure I had wheels while I waited they kept me up to date in every thing this dealer has been from the purchase of this truck and any issues it has had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick, Easy, and got what i needed

Mike Stull takes care of his people. He prides himself in not taking of you during the sale but even after the sale. A couple months after I purchased my vehicle I had to have a tire replaced. When I got the vehicle back I noticed some damage was done to the wheel. I approached Mike about my concern that the damage was done when the tire was replaced. Mike and the entire Service department worked to find the cause of the damage and replaced the wheel at no cost to me. And recently when I had concerns about the towing capacity of my truck I approached Mike about trading in my Vehicle and instead of making a quick sale Mike and parts department worked with me to get the added parts I need. I will continue to use and recommend Litha to friends, family and Coworkers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Extremly pleased with service and our new ride!!!

Great friendly service! They were very helpfull and informative. Will definatly do bussiness there in there for future purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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lithia car sales review

I went to look for a car at Lithia Chrysler Jeep Dodge of Great Falls and was done doing everything(test drive, paperwork, insurance) in about 2 hrs which is faster than I expected and I got no idea what specific car I want. They have really great customer service and the Car salesman(Jeremy) was friendly and helpful, we went to look for cars that is within my budget. There were 4 potential cars within my budget and I was down with 2005 Pontiac Grand Am and test drove it, It was great overall new tires, new rims, nice paintjob, driving is good, only minor cosmetic problems. I bought it for $7000 and was $1400 below kbb and from $8995 original price, that is amazing! and also has a free 60-day warranty because it under 80000 mileage. I was very satisfied at the end, I have no doubts to buy a car here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

A New Jeep

My experience with Rich was great. He was very patient with me, and I never felt pressure to purchase the jeep. He was willing to work with my wants and offered to get a different vehicle from another lot if that was necessary. I am very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Simple, Easy, and Benefits Your Needs!

Mike Stull is not your everyday salesman. He wasn’t pushy or unsavory at all. You had a since that he wasn’t working dealership, you could tell he was working for you the customer and wanted to make sure any choice you made was on your own. He talked with you about the pros and cons of every decision you thought about. A true salesman; wanted nothing but the best for his customers and since I was new to the area made sure my choice of vehicle was going to be right all season long. I will be recommending Lithia to my coworkers and any of my future vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
4 people out of 4 found this review helpful.

Hi

I scheduled an appointment I was in and out no fuss great place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Couldn't be happier!

I had a great experience here buying my new jeep. Mike was very helpful and worked really hard for me to get me a great deal. I would definitely come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
5 people out of 5 found this review helpful.