Reviews
Spencer from Perry
Everyone was great and very nice. Came in and Aaron King found me the truck that was perfect for me. Helped me with everything and was very helpful with any questions I had. I would recomend Spitzer Ford in Hartville to someone looking for an easy process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Just Wonderful
I'm so pleased with my experience with Eric Kotzar. He was a wonderful saleman! The staff here was so friendly, I would recommend them to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michele and Jason Lynch
We made an appointment to look at a used vehicle not expecting to actually be able purchase it. We have been shopping around at other big name dealers and have not had very pleasant experiences. To say we have credit issues would be an understatement. But Nick Sipe and the finance team did a stellar job. They were up front and honest from the beginning. We will be repeat customers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My sales experience at Spitzer Ford
This is our first trip to Spitzer Ford. We are leaving with a lease. As former Ford drivers, we will definitely return and recommend to our friends. This is due in large part to our salesman, Michael Anderson. Michael took good care of us and did not use high pressure sales techniques. He was very patient with us and wanted us in the vehicle that suited our needs the most. The entire staff was friendly and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service ,great people
After shopping at several other Ford dealers, my wife and I decided to drive a few more miles away from our area in search of a truck. I'm glad we did! We met Mike Anderson at the door and everything fell into place. He was very professional, friendly, worked with my needs and wants, and above all with no pressure on the sale. We plan on a future trip to Spitzer Ford of Hartville for our next purchase (car for my wife) and would highly recommend them to everybody. It's nice being treated like a human, Thanks Mike!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome buying experience
See Dan Wines. He will take care of you for sure. We had a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Dan Wines was extremely helpful and "steered" me in the right direction! he helped me to find just what I needed. I will drive home today with a car that meets all my needs and that is affordable. Thanks to Dan and Spitzer for making this easy and enjoyable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
You are a "punny" individual! Thank you so much for the great review. Dan was happy to help in any way possible to be sure you got a vehicle that fit your lifestyle and your budget! Thanks again, we look forward to helping you in the future.
Way to go, team!
In our search for a new vehicle we met Mike Anderson and test drove a new Escape at Spitzer Ford of Hartville. We told Mike we weren't impulse shoppers. He politely answered all our questions and did not attempt to pressure us. We returned nearly a week later after driving several competitor vehicles. Mike had the day off so the manager answered the new questions we had. Like Mike, the manager did not pressure us. The following day we spent considerable time making sure the vehicle was a good fit for us. It was! Mike, the manager, and the finance person were all very knowledgeable, friendly, and a lot of fun to work with. We bought a vehicle that we feel best suits us from a dealership that we believe will service us well for many years to come. If you want to buy from a great team of employees, go to Spitzer Ford Hartville!!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tammy, we cannot express enough how much your review means to us! We are overjoyed to hear that you had such a good time buying your new vehicle off us. Thank you as well for your recommendation to others, we strive to help each and everyone the best we can. Welcome to the Spitzer Family, we look forward to helping you in the future!
Damuch from Kent
I was impressed with the service I got from Spitzer. I am picky when it comes to service but I must say, the service I got from this dealer exceeded my expectations. they were very customer friendly; never felt pressured into buying the car. Nick Sipe was the saleman and I would recommend this guy to anyone looking for a car to buy. Very friendly and has all that you would want in a sales representative. I also interacted with two other individuals, John the manager and Jonathan the finance guy, these were very down to earth and were able to assist and explain the whole car buying process. I have been to other dealers where you feel like vultures pouncing on you--I did not feel pressured into buying the car. I was surprised at how fast they got me into a car that was within my means. I would recommend Spitzer in Hartville in a heartbeat. Give the guys I mention a call and let me know if you get a different experience. Good job guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks you for the great review! We are happy to hear we lived up to our standards of helping people find a car that is perfect for their needs, without being pushy in any instance. We aim for our customers to be knowledgeable about every aspect of the buying process, so they understand every step of the way. Nick, John, and Johnathan express their gratitude for the kind words, and look forward to helping you out down the road!
Bob &Marilee Meinzer
Nick Sipe did an excellant job. Summer was very informative and friendly on the phone. Mark handle our sale vey competently.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob & Marilee, we appreciate your amazing review and kind words! Thank you for giving us the chance to show you how car buying should really be, and we hope you continue to enjoy your new vehicle!