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Spitzer Ford Hartville

(994 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (330) 642-3873 (330) 642-3873
Used (330) 642-3870 (330) 642-3870

Reviews

(994 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Got the truck I wanted from Mike Anderson

Mike Anderson did a great job getting me into the truck I wanted. Ended up leasing to get it to where I needed the payment but I plan on buying it out anyway so thank you Mike for the advice. Since I was there on a late day Thursday we ended up closing the place down. But Mike stuck around to show me how alot of the toys worked on the dash. Also, helped me get my tonneau off my old truck. Thanks Mike!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We greatly appreciate the tremendous review! Mike enjoyed being able to help you find the right truck, at the right price, for your needs. Feel free to stop in whenever to chat and grab a cup of joe. We look forward to seeing you again on down the road.

Very satisfied customer!

We had the VERY BEST salesman ever! We came in with major problems with our car and drove out with an excellent Lincoln MKZ. It's a beautiful car and runs and rides fantastically. This is the fifth car we have bought from Mr. Freeders. I/we couldn't imagine going anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ida, thank you again for your continued business. As always it is a pleasure of not just Mike's, but all of us here at Spitzer Ford Hartville to have you as a part of our Spitzer family. You enjoy that MKZ and we will look forward to seeing you on down the road!

buying a car

michael anderson worked real hard to get me into a vehicle. i would come back to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you George for the nice review! Mike was happy to help and we look forward to seeing you again on down the road!

leaseing new escape

mike anderson did a great job getting me in my new escape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you James for the great review! Mike was happy to help, and glad he could find the right vehicle for you.

leasing new truck

myexperience at spitzer was enjoy able and my sales person mike anderson was awsome this my second truck i lease from him and was easy to work with .He always calls to check with me to see how everything is going.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you ever so much for the great review of our store and your sales consultant Mike Anderson! Mike always wants to make sure his customers are doing well, and that their vehicle is good running condition. It is great to have you as a part of our Spitzer Family!

Fusion Lease

This is my third lease from Ford, It is the fifth vehicle in the last ten years that I have gotten from Spitzer Ford in Hartville. Mike Freeders is my salesman. I have had the Same salesman every time. He is up front and is looking for the right deal for me not him. They are not on commission so he will listen to what you want and do his best to do just that. No games and no gimmicks, just friendly help. I would not go anyplace other to buy or lease a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Pam, we thank you for all the great years and times buying with us. Mike is a great guy and enjoys helping people find the right car for their needs. We are happy to have you as a part of our Spitzer family, and we look forward to the many more!

New Explorer Owner

My husband and I had the pleasure buying a new Explorer from salesman Mike Freeders .We were very pleased with his service and will be recommending him to family and friends interested in buying a car. We will definitely look him up for our next vehicle too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Richard for the awesome review of Spitzer Ford Hartville and your sales consultant Mike Freeders! We are happy to have helped you find the right vehicle for your needs, and ecstatic to hear you enjoyed the experience. Please do spread the word so we can welcome more great customers like yourselves into the Spitzer Family! Safe travels, and we look forward to seeing you again on down the road.

my new ford

Eric Kotzar & Aaron King both did an excellent presentatiuon. Bottom line we are very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Barbara, Eric and Aaron thank you kindly for the excellent review! We are all excited to hear you were very satisfied with your experience here at Spitzer Ford Hartville. Stop in any time you like to catch up, or grab some coffee.

find a new truck

Michael Anderson was professional and courteous and was able to find the right vehicle to meet our needs. We will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We greatly appreciate you taking the time to review our dealership, and we are glad to hear you enjoyed the buying process. Mike thanks you as well for the great review of his service, and invites you to stop in any time to chat or grab a cup of coffee!

Buying my 2011 Explorer

We drove a long distance and Mike Anderson took great care of us. Great small town dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the great review, not only of our dealership, but of Mike Anderson your sales consultant! We are happy we could get you in the right vehicle for your needs!