Reviews
Always professional and courteous while keeping customers
Always professional and courteous while keeping customers informed throughout the process. This has been my experience at each visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Hartville to be a positive one. Please don't hesitate to reach out if you need anything else.
My car-buying experience was outstanding from start to
My car-buying experience was outstanding from start to finish. The entire team was friendly, attentive, and extremely knowledgeable about the vehicle and the purchasing process. They took the time to answer every question clearly and made sure I felt confident in my decision. The process was also fast, smooth, and highly efficient, which made everything even better. I truly appreciate the level of professionalism and care they showed — it made buying my car a stress-free and enjoyable experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Ford Hartville are glad to have you as a customer.
Very friendly, nice guys!
Very friendly, nice guys! We felt comfortable talking with them and were professional and courteous. Enjoyed talking to them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Helps me properly take care of the vehicle With out the
Helps me properly take care of the vehicle With out the help of Brandon I would not know when maintenance was due
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Spitzer Ford Hartville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
This shop has great customer service.
This shop has great customer service. I appreciate the communication with each visit. I will use this shop again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Hartville to be a positive one. Please don't hesitate to reach out if you need anything else.
Friendly, fast, and professional.
Friendly, fast, and professional. They offered coffee and water while you waited. I will definitely be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Hartville to be a positive one. Please don't hesitate to reach out if you need anything else.
Zach was great to work with.
Zach was great to work with. He answered all our questions and gave us choices we could work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Spitzer Ford Hartville! Please let us know if we can be of any more assistance.
I drive from Plain twp to have them service my vehicles.
I drive from Plain twp to have them service my vehicles. I trust everything they do.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Spitzer Ford Hartville. We appreciate your business and hope to see you again soon!
Took too long for just an oil change Close to two hours
Took too long for just an oil change Close to two hours Price of an oil change was higher than I would expect compared to other places
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Cathy, we're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
I would come back.
I would come back. The people were pleasent and professional. The loner car was better then the one I brought in. No one pressured to even upgrade
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Hartville.