Reviews
If I could give zero stars, I would.
If I could give zero stars, I would. My wife and I had one of the worst car-buying experiences of our lives at Lindsay Volkswagen of Dulles in July 2025. The salesman (Tah Anyele) tried to pull a bait-and-switch, showing us one e-tron online (1-owner, no accidents) but then attempting to sell us a completely different car with multiple accidents. Only because I checked the VIN and CarFax did we catch this. Then, after signing finance paperwork at $580/month, management suddenly tried to change the payment to $630–$690/month. Classic payment manipulation. To make matters worse, they tried to sell us an electric car without a charger, insisting we either buy one for $500 or use public charging until I pushed back. Only after a long fight did they finally hand one over. The entire process took nearly 8 hours. They also pressured us to sign “as-is” paperwork, and now—more than 7 weeks later—we still have no registration or tags, even though the fees were included in our financing. Calls and emails to the finance manager (Chris Dixon) and sales staff go unanswered. This dealership is dishonest, unprofessional, and exploitative—especially toward out-of-state buyers. Save yourself the headache and buy from a reputable dealer that values customers. Stay far away from Lindsay Volkswagen of Dulles.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
First rate!
First rate! Helpful staff and decent pricing should name this a go to dealership for servicing a VW in the DMV
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast Flying Bird- Thank you for your 5 star review of your recent service visit. We appreciate your positive remarks and look forward to assisting you again soon.
Tabish Tirmizi and Marcus Dos Santos made the car buying
Tabish Tirmizi and Marcus Dos Santos made the car buying process easy. I was able to work with them to get into the exact car i wanted at a fair price without any headaches or hassles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kyle.a.myers92- Congratulations on your new vehicle purchase! We are pleased to read that Marcos and Tabish made your car buying experience seamless. Your business and recommendations are appreciated and we look forward to assisting you again in the future,
Lindsay VW of Dulles sales Bob Derby made my VW GLI
Lindsay VW of Dulles sales Bob Derby made my VW GLI purchase exceptional once again, as I have purchased new cars from Bob over many years. Bob is friendly and knowledgeable about the product, and represents the dealer professionally. Great experience and enjoy the vehicle! DS Leesburg, Virginia
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dan- Congratulations on your new GLI! We are thrilled that Bob made your recent buying experience exceptional with his amazing customer service once again. Thank you for your continued support and loyalty to Bob and Lindsay VW over the years! Safe travels!
We purchased our third vehicle at Lindsay VW in Sterling
We purchased our third vehicle at Lindsay VW in Sterling from Alfonso Monteverde this past weekend. He provided exceptional service, finding us our perfect vehicle. He has always provided us with outstanding service so we are completely comfortable recommending him to our friends, family, and acquaintances. This time our priorities for a car were much different than previously, as we have a new driver in our home. He worked with us including our 15 y.o. through every step of the process to get us the perfect car for our needs now and providing a VIP experience to us all. Anyone who is car shopping and considering Volkswagen should contact Alfonso.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
kellymcs01- Congratulations on your third vehicle from Lindsay VW Dulles! We are very proud that Alfonso has earned your continued patronage due to his exceptional customer service. It is great to read that he included your whole family in the process and found you the perfect vehicle. Safe travels until we see you again.
Al Singh was my sales consultant and he was awesome as
Al Singh was my sales consultant and he was awesome as usual. Bought my second VW from him and he made the process easy and straightforward.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You for the 5 star review and loyalty to our business. We do appreciate it. Congratulations on your 2nd Lindsay VW!
Won’t call, they only text.
Won’t call, they only text. First line in their ad says “transparent pricing”, but they charge a $989 processing fee on used vehicles (VA state max allowed for processing fee is $800). They won’t remove the fee no matter what, even when none of what it’s supposed to be for applies to your deal. No real attempts to sell in two weeks of my reaching out. I left messages for the sales manager to call, and was told he would 3x… I never received a call from the sales manager. Seem like new style dealership; afraid of phones and aiming for uneducated consumers that just want to get approved for financing and will sign on the line. If you’re a cash buyer, probably look elsewhere.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to write a review. We do provide transparent pricing. Our $989 processing fee is disclosed on the website and posted within the dealership. If you wish to further discuss, please contact our General Manager. His phone number is 703-880-8000. His email is Jerry.Holloway@lindsayvw.com We look forward to discussing your concerns. Thank You.
Found the CPO car I was looking for online.
Found the CPO car I was looking for online. Sent a message and the connection with salesman David Sathrum begun. He helped me with the details on the car and we even worked out a trade all remotely. I felt comfortable making the over 3 hr drive to make the deal. There was a hiccup with the tires they rectified while I waited. Otherwise the deal was as expected. No surprised on the numbers, trade was given as quoted, no hard sell on extras. Generally a pleasant experience with David, Josue in finance and Steve in service. I wouldn’t hesitate to do business with Lindsay again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Redmcoupe- Thank you for sharing your positive comments about your recent buying experience! We are proud to read that David and the team made your visit a pleasant one and want to welcome you to the Lindsay Family!
I just replaced my beloved 15-year old Honda Civic manual
I just replaced my beloved 15-year old Honda Civic manual transmission (MT) with a 2024 Jetta Sport MT purchased at Lindsay VW of Dulles. As a long-time Honda driver, this has been my first experience with VW. Jeff Hever of Lindsay Volkswagen made the whole process of testing and buying the car quite easy and was attentive to every detail. Most importantly, I consider what I paid for this new and fun-to-drive car to be a truly excellent value, especially these days.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
CD- Thank you for choosing Lindsay VW for your new vehicle purchase. We are proud to read that Jeff and the team made your buying experience great. Enjoy your new Jetta!
I recently upgraded my GTI.
I recently upgraded my GTI. The staff were exceptional with their focus on my time constraints and streamlined the process from vehicle selection thru leasing. I highly recommend Lindsay Volkswagen of Dulles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Damian- Congratulations on your new GTI! We are thrilled that our team made your recent buying experience exceptional and we thank you for your business and recommendations! Safe travels!